Mercedes-Benz of Honolulu

Excellent service Went to have valve on spare wheel replaced. Received excellent customer service, even got free car wash, multi-point inspection and shuttle. I would Went to have valve on spare wheel replaced. Received excellent customer service, even got free car wash, multi-point inspection and shuttle. I would come back to this dealer again. More

service Warren Ishii is a nice and helpful representative. The service is fast and smooth and Warren Ishii explain to me what service I need next Warren Ishii is a nice and helpful representative. The service is fast and smooth and Warren Ishii explain to me what service I need next More

Very Timely Want a better deal on my next lease. I was a novice and was impulsive when I contracted my agreement. Informed by knowledgeable people I was screwed. Want a better deal on my next lease. I was a novice and was impulsive when I contracted my agreement. Informed by knowledgeable people I was screwed. But next time, will stay loyal but will insist of negotiation. Best to all at HMB. More

I had a great experience and was completely satisfied. I was given a loaner to use and I felt that the service department addressed all my concerns and kept me updated regarding the repair. I was given a loaner to use and I felt that the service department addressed all my concerns and kept me updated regarding the repair. More

Service experience Mercedes Honolulu Jeff DeCorte is an excellent service representative. Fair and clear on work to be done on car. Pretty smooth service experience. Would go back agai Jeff DeCorte is an excellent service representative. Fair and clear on work to be done on car. Pretty smooth service experience. Would go back again. More

Very satisfactory experience My service at my dealership is exceptional. My service writer always takes care of us. The dealership is modern, clean and welcoming. No further co My service at my dealership is exceptional. My service writer always takes care of us. The dealership is modern, clean and welcoming. No further comment needed More

Outstanding First Class Service Mahalo to Mr. Warren Ishii for his Awesome Outstanding help, assistance, and service. The shuttle drivers were top notch professionals as well. Than Mahalo to Mr. Warren Ishii for his Awesome Outstanding help, assistance, and service. The shuttle drivers were top notch professionals as well. Thank you for the First Class service as always! More

Air Bag Maintenance The entire team exhibited professionalism. My service adviser Jeff was extremely competent and insured that my experience was pleasurable and he was The entire team exhibited professionalism. My service adviser Jeff was extremely competent and insured that my experience was pleasurable and he was sensitive to making the process convenient.. More

I Love Mercedes-Benz Honolulu! I have been a Mercedes-Benz owner for over 20 years and not once have I been dissatisfied with how the service is handled from the sales floor to the I have been a Mercedes-Benz owner for over 20 years and not once have I been dissatisfied with how the service is handled from the sales floor to the service department! The quality and service of Mercedes-Benz far surpasses any other car in it's class! When the new GLE came out, I knew that I had to have it! Dale Payson assisted me from start to finish and he upholds the Mercedes-Benz high quality customer service standard! He listened to our needs, has extensive knowledge in Mercedes-Benz cars and history, has a great personality, quick to respond and has great follow up! I highly recommend Mercedes-Benz of Honolulu and ask for Dale! Mahalo to Mercedes-Benz Honolulu and Dale for making my experience an exceptional one! More

Happy Customer I received good service whenever I have my car serviced. It's all about people and how they go out of their way to be so helpful.. The service is I received good service whenever I have my car serviced. It's all about people and how they go out of their way to be so helpful.. The service is great, More