Mercedes-Benz of Honolulu

No complaints Was in for regular maintenance. As usual they go beyond my expectations. Speedy and friendly service. I'm completely satisfied. I have no complaints. Was in for regular maintenance. As usual they go beyond my expectations. Speedy and friendly service. I'm completely satisfied. I have no complaints. Everything on my list for them to check was checked off and i left a happy camper. More

Customer Service Drop off appt was very fast & professional. Advisor did a very good job, answered all of my questions & Kept me informed, through out the service proc Drop off appt was very fast & professional. Advisor did a very good job, answered all of my questions & Kept me informed, through out the service process. And pick up process was also very fast & professional. Great Team @ mercedes. More

Excellent Totally satisfied with overall service,Charly my salesperson had been very helpfull ,friendly,detailed and thorough and respectful of want you wants i Totally satisfied with overall service,Charly my salesperson had been very helpfull ,friendly,detailed and thorough and respectful of want you wants in a car More

Above And Beyond I brought my car in for Service A2. Kimo is my new service advisor and he is WONDERFUL! He' s super friendly and kept me apprised of the status of m I brought my car in for Service A2. Kimo is my new service advisor and he is WONDERFUL! He' s super friendly and kept me apprised of the status of my car. The following morning when I picked up my car and returned the loaner, the young men working in the garage insisted on transferring the contents of the trunk (scuba gear and tanks) from the loaner into my GLK. I have always received good service at MB of Honolulu but this visit was truly exceptional! Keep up the good work! More

They listen and improve. I moved to Hawaii four years ago and was appalled by the service. I made several complaints and suggestions. Four years later, the issues were fixed! I moved to Hawaii four years ago and was appalled by the service. I made several complaints and suggestions. Four years later, the issues were fixed! Good job! More

Pleasant Except for 3 days of waiting for service on my car, all other services were excellent! Driving up to check in my car, customer service was friendly. P Except for 3 days of waiting for service on my car, all other services were excellent! Driving up to check in my car, customer service was friendly. Prepared the loaner quickly too. Overall, very good services More

First Class! Always super professionalism never ever an issue. My car came back riding 100 percent like new and very clean as well. The waiting room is first clas Always super professionalism never ever an issue. My car came back riding 100 percent like new and very clean as well. The waiting room is first class as well. More

I had a good experience. Jeff is a great advisor. He always goes out of the way to help out. He is very professional, kind and courteous. My work was done on time. Jeff is a great advisor. He always goes out of the way to help out. He is very professional, kind and courteous. My work was done on time. More

Absolutely Impressed I booked my appointment on-line and received an email reminder as well as a phone. The check-in, shuttle drive, service, and check out was great. I I booked my appointment on-line and received an email reminder as well as a phone. The check-in, shuttle drive, service, and check out was great. I had my ML detailed there for the first and was very impressed with the result. I really liked the text updates, emailed invoice and service summaries and online payment option. All of the service members that I interacted with were courteous and professional. More

Above & beyond! Craig Hironaka always provides me with excellence customer service and makes sure I leave happy with my 2015 CLA250. He takes care of my needs and is Craig Hironaka always provides me with excellence customer service and makes sure I leave happy with my 2015 CLA250. He takes care of my needs and is always sure to follow up. More