Mercedes-Benz of Honolulu

Car Repair Mr Ishii demonstrated excellent customer service skills. Very polite and very helpful. When I bring the car in for service, Mr Ishii always makes sure Mr Ishii demonstrated excellent customer service skills. Very polite and very helpful. When I bring the car in for service, Mr Ishii always makes sure everything is ok before I leave .Could not ask for better service . Would like to mention the young man I am not sure if I got the name right Hanson? Who explained the features of the courtesy car he displayed enormous patience and was very friendly even so I was a little unsure about some of the new features. Overall excellent service More

Service I had a dr's app right after MB service app. I just have to drop my car and Craig took care of it everything. I had a dr's app right after MB service app. I just have to drop my car and Craig took care of it everything. More

Great service Exceptional customer service! Was greeted with aloha and waited comfortably until my car was ready. The service A appointment took less than two hours Exceptional customer service! Was greeted with aloha and waited comfortably until my car was ready. The service A appointment took less than two hours and everything went very smooth. Great experience, thank you! More

Great service every time I have taken the car in. Excellent shuttle service and it's good to have loaner cars available. Everyone is very courteous and attentive. every time I have taken the car in. Excellent shuttle service and it's good to have loaner cars available. Everyone is very courteous and attentive. More

Fletcher Jones Promote Fletcher Jones to General. He is professional and classic MB service orientated. He provided me with the service that I expect and this parall Promote Fletcher Jones to General. He is professional and classic MB service orientated. He provided me with the service that I expect and this parallels with the quality of the ultimate German engineering in my 2017 MB AMG 63 GLE that I just purchased. I have been driving MB for 47 years and purchased many here in Hawaii from the 1961 300 SL roadster -600SL 12 cylinders roadster and the service has always been great but now it is even better. I am a physician and the patient always comes 1st and this is what I witness now with MB of Honolulu and their customers. Great job, Fletcher. Aloha, Dr. Ron Perry More

Great Service Great service with attention to detail and excellent follow-up. Car was available as promised with detailed description of work completed and addition Great service with attention to detail and excellent follow-up. Car was available as promised with detailed description of work completed and additional work that is needed. More

100% Satisfaction Our ECO light was not working, took it in, got a nice loaner, fully covered under warranty. Constantly updated by our service advisor Jeff and fixEd a Our ECO light was not working, took it in, got a nice loaner, fully covered under warranty. Constantly updated by our service advisor Jeff and fixEd and happy as can be. Will most certainly be buying another Mercedes Benz in the future. More

No Worries...period Jeff of Service is an excellent coordinator. Guy knows what he is doing! The driver Paul is very aloha as well. Took me home to Ewa Beach and brought Jeff of Service is an excellent coordinator. Guy knows what he is doing! The driver Paul is very aloha as well. Took me home to Ewa Beach and brought me back when my car was ready More

Mercedes - 4th Lease My experience at Mercedes is always professional, quick (just the way I like it!) and pleasurable. I am a busy business owner and Charlie gives me th My experience at Mercedes is always professional, quick (just the way I like it!) and pleasurable. I am a busy business owner and Charlie gives me the information I need to make a decision on the type of car I would like. I am always treated very well from beginning to end of the sale by all involved, and after I have the car my service advisor, Craig is awesome as well! Of course it's nice to be driving my new Mercedes, but its the whole experience that makes it worth coming back time and again. More

BEST SERVICE DEALERSHIP! I ALWAYS HAVE THE BEST SERVICE FROM THIS DEALERSHIP! THEY NEVER DISAPPOINT! WOULD RECOMMEND TO MY FAMILY AND FRIENDS!! VERY PLEASANT AND ACCOMMODATING I ALWAYS HAVE THE BEST SERVICE FROM THIS DEALERSHIP! THEY NEVER DISAPPOINT! WOULD RECOMMEND TO MY FAMILY AND FRIENDS!! VERY PLEASANT AND ACCOMMODATING! IN AND OUT VERY FAST! CLEAN FACILITIES!! More