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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
726 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 726 reviews

March 10, 2022

Mr. Andrew Chen made the buying experience hassle free, answered all my questions and made me feel at ease. I didn't feel rushed or pressured to purchase More

by Jerald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Chen
Mar 10, 2022 -

Mercedes-Benz of Honolulu responded

Aloha Jerald, Congratulations on your gorgeous Benz! The team at Mercedes-Benz of Honolulu strives to provide each guest with an exceptional experience. Guest satisfactions is our highest priority and we are thankful for your kind feedback. Our team was beyond happy to read that Andrew Chen has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. Our team is truly flattered to have your thoughtful compliments and recommendations and look forward to seeing you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

March 10, 2022

Jeff DeCorte & the entire service team are excellent professionals always providing the highest level of service! More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff DeCorte
Mar 11, 2022 -

Mercedes-Benz of Honolulu responded

Aloha Rich, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Jeff DeCorte went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Honolulu

February 27, 2022

Service agent Craig was very knowledgeable, efficient, quick, courteous and professional! Excellent service! Highly recommend! More

by Alohagn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 28, 2022 -

Mercedes-Benz of Honolulu responded

Hi Alohagn, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Craig and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

February 21, 2022

I highly recommend MB Honolulu. Super good service, and professional. Price is reasonable and the repairs is timely. Warren at Service Dept. always satisfy my needs. More

by joshdesignbuild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
Feb 21, 2022 -

Mercedes-Benz of Honolulu responded

Aloha Joshdesignbuild, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We are thrilled to know of the great efforts put forth during your service visit with Warren and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

February 16, 2022

The best in Hawaii for many many years . The service department management and workers are excellent and they are true professionals. More

by Ponchanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff DECORTE
Feb 17, 2022 -

Mercedes-Benz of Honolulu responded

Aloha Ponchanmd, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you back. Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

February 13, 2022

Salesperson Marc McMurray was exceptional in providing answers to my numerous questions throughout the process. He himself made the entire transaction experience memorable! More

by Extremely Satisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc McMurray
Feb 14, 2022 -

Mercedes-Benz of Honolulu responded

Aloha, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Marc McMurray the privilege to earn your business and attend to your needs! It brings us so much joy hearing that Marc went above and beyond with getting you into your desired choice of vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

February 01, 2022

Even though we waited 6 months for the car, it was worth it! Great Sales guy! More

by Shaun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad T!
Feb 02, 2022 -

Mercedes-Benz of Honolulu responded

Aloha Shaun, Congratulations on your beautiful Benz! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

January 22, 2022

Truly exceptional. Website offers are accurate, staff are friendly, knowledgeable and understanding to customers needs. First class experience! More

by Mariposa808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Benavente
Jan 24, 2022 -

Mercedes-Benz of Honolulu responded

Aloha Mariposa808, Congratulations on your gorgeous Benz! Thank you for choosing Mercedes-Benz of Honolulu! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

January 19, 2022

Dear Dennis Rademacher, Paul Bence and Brad Thiessen, It’s with great pleasure to say, thank you for your help selecting my first 2019 Mercedes-Benz CLA 250. Your staff has shown the best More

by Iron Man!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher, Paul Bence and Brad Thiessen,
Jan 19, 2022 -

Mercedes-Benz of Honolulu responded

Aloha IronMan, Congratulations on your beautiful 2019 Mercedes-Benz CLA250! Thank you for choosing Mercedes-Benz of Honolulu! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Paul Bence and Brad Thiessen both ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

December 26, 2021

The salesperson is kind and very experienced, know what I need, give me good suggestions. More

by garyzhlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Chen
Dec 26, 2021 -

garyzhlin responded

Good experience

Dec 27, 2021 -

Mercedes-Benz of Honolulu responded

Hello, The team at Mercedes-Benz of Honolulu appreciates you taking the time to share your kind words regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday. We pride ourselves on having a team that is helpful, experienced and overall knowledgeable about our products. This allows for us to be able to provide you with the best experience possible! Looking forward to serving you for many years to come! Warm wishes, Your Friends and Family at Mercedes-Benz of Honolulu

Dec 28, 2021 -

garyzhlin responded

My wife and I really have good experience with MB of Honolulu.

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