Mercedes-Benz of Honolulu

Very Friendly staff, great services All the staff are courteous and attentive. My service advisor gave me accurate estimates and didn't push for other recommended services. Only tell m All the staff are courteous and attentive. My service advisor gave me accurate estimates and didn't push for other recommended services. Only tell me at the end their recommendations. More

The Best! I have been dealing with MB of Honolulu for the past 12 years and have gotten excellent service all the time! My service adviser Jeff Decorte is the I have been dealing with MB of Honolulu for the past 12 years and have gotten excellent service all the time! My service adviser Jeff Decorte is the best! He always goes out of the way to help me out including emergency visit I had to make after cooling system leak! More

Ecellent car care and customer service! Professional and courteous staff was the highlight. Thanks for the comfortable waiting room. The actual cost was lower than the estimate! Thanks Jeff. Professional and courteous staff was the highlight. Thanks for the comfortable waiting room. The actual cost was lower than the estimate! Thanks Jeff....great job! More

Fast and Friendly Driving up to the service area the first person checking was very good, Second person just a good, Jeff Decorte service agent great. Jeff followed up Driving up to the service area the first person checking was very good, Second person just a good, Jeff Decorte service agent great. Jeff followed up the next day to make sure everything was ok. More

Professionalism at its best. My service representative, Warren, was as he always is completely professional. The necessary checks and work were done and the vehicle was My service representative, Warren, was as he always is completely professional. The necessary checks and work were done and the vehicle was good to go. More

Great service at MB Honolulu My service manager Jeff DeCorte is an outstanding service manager and individual. When I called for an appointment there was confusion on what tires w My service manager Jeff DeCorte is an outstanding service manager and individual. When I called for an appointment there was confusion on what tires were available. I then called Jeff and he was able to cut through the confusion and provided the required tires. He insures that all the appropriate requirements are met and certainly to my delight! More

service The service rep was truly great. He was friendly and competent and made sure everything possible was done correctly. I worked with Craig Hironaka who The service rep was truly great. He was friendly and competent and made sure everything possible was done correctly. I worked with Craig Hironaka who is a gem. More

when i think of my car, i think of jeff decorte!!!! been with mercedes for almost twenty years!!! always worked with jeff decorte! upon arrival at the dealership, all my service concerns are totally tak been with mercedes for almost twenty years!!! always worked with jeff decorte! upon arrival at the dealership, all my service concerns are totally taken care of from what the service will include to arranging for my trip home and back!!! all this involves jeff continuing to inform me of the status of the service!! cannot say enough!!! able to leave it to jeff to take care of everything!!! am so grateful! thank you! More

Fantastic My latest service experience with Tripp at Mercedes Benz was fantastic. My car is riding smoothly again. Thank you for the quick service. Mahalo, Kat My latest service experience with Tripp at Mercedes Benz was fantastic. My car is riding smoothly again. Thank you for the quick service. Mahalo, Kathy More

excellent service and loaner car is clean. our experience with honolulu mercedes is always positive and we are treated to a kind and courteous professional people who work there, Mr. Warren Ish our experience with honolulu mercedes is always positive and we are treated to a kind and courteous professional people who work there, Mr. Warren Ishii is personable and prompt with answers that make my wife and glad we bought a mercedes benz from here. More