Mercedes-Benz of Honolulu

Great Cars, Great Service Our house was recently robbed. One item stolen was my wife's keys that included the key to our Mercedes and to our second car. M-B of Honolulu quick Our house was recently robbed. One item stolen was my wife's keys that included the key to our Mercedes and to our second car. M-B of Honolulu quickly arranged to have my car serviced so that my wife's stolen car could be locked out so that the car couldn't be stolen. They also ordered a new key. Despite the short fuse, they provided me with a loaner and told me to take my time returning it since they knew I had meetings with HPD concerning the robbery. M-B of Honolulu shined a little bright light during this time of darkness for our family. Much mahalo, More

100 percent satisfied Cause I am sstisfied with the service. And the service attendant Davin was very helpful and friendly. And when I pick up my vehicle he is there explai Cause I am sstisfied with the service. And the service attendant Davin was very helpful and friendly. And when I pick up my vehicle he is there explained what service they did in my vehicle. More

Top Customer Service From the moment I arrived, every employee was very friendly and helpful! To make my day even brighter, I was surprised that Devin did my safety check From the moment I arrived, every employee was very friendly and helpful! To make my day even brighter, I was surprised that Devin did my safety check without me even asking. I had forgotten to ask if Mercedes did safety checks when I made my appointment. Assuming it was too late to ask I had planned to get it done later. You cannot imagine how happy I am with your customer service. Now that's a good enough reason to buy Mercedes-Benz cars!! More

Excellent service I was one of the fortunate Mercedes owner to receive a new upgraded windshield wiper as well as a complimentary multi point inspection. From making I was one of the fortunate Mercedes owner to receive a new upgraded windshield wiper as well as a complimentary multi point inspection. From making the appointment to meeting my service adviser, everything was absolutely exceptional! My car was done in a about an hour. Fabulous! I'm so impressed with the service! And not to mention I love Mercedes benz cars & SUV's. It's the best! More

Super Easy No worries. Everything was so smooth, quick and efficient. Attention to detail and conscientious of time. Had everything I didn't know I wanted or No worries. Everything was so smooth, quick and efficient. Attention to detail and conscientious of time. Had everything I didn't know I wanted or needed. More

Service Jeff was friendly, insightful and helpful. It was a smooth service visit. We missed our initial appointment and the team was great at accommodating Jeff was friendly, insightful and helpful. It was a smooth service visit. We missed our initial appointment and the team was great at accommodating our mistake. We rescheduled with a loaner car on the same day. More

beyond expectation Begins with a caring service consultant, that goes above and beyond.Loaner fleet was very clean and on time.I have never seen service like this. EVER! Begins with a caring service consultant, that goes above and beyond.Loaner fleet was very clean and on time.I have never seen service like this. EVER! More

Service You need to have more timely service in Kona! We had to wait weeks for parts and time to come in for service. We are now waiting for another part! You need to have more timely service in Kona! We had to wait weeks for parts and time to come in for service. We are now waiting for another part! More

Car Service Advisor is friendly and helpful. He knows his job well. I would like to do business with him again. On my next visit, I would like him to assist me Advisor is friendly and helpful. He knows his job well. I would like to do business with him again. On my next visit, I would like him to assist me again. His name is Devin Kusaka-Gatewood. More

Complimentary safety inspection Service is always exceptional. Warren Ishii is absolutely the finest and most knowledgeable service consultant I have worked with over the past years Service is always exceptional. Warren Ishii is absolutely the finest and most knowledgeable service consultant I have worked with over the past years. Great atmosphere all around in your facility. More