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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
764 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 764 reviews

April 30, 2017

Excellent Experience!!! Incredible service, staff, & experience!!! Definitely a five star rating here!!! Jeff DeCorte & his team definitely SPOT ON!!! I would definitely r More

by GL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff DeCorte
April 28, 2017

Fantastic Service Jeff takes care of my car, specifies exactly what was done, and always keeps me updated as to what to expect will need to be done soon, but not quite More

by SmartyCat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decorte
April 28, 2017

First Service with Mercedes I received excellent customer service from Manny Cabral. Your pickup and drop off service was on time and I felt very comfortable with the driver Mike More

by Joyce808
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Cabral, Mike
April 25, 2017

The Best Service Easy to schedule a service appointment. Fast, efficient check-in. Prompt delivery of my vehicle as promised. Craig makes it so very easy for me! More

by greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
April 22, 2017

Service Warren made the service and easy and quick process. He set up my ride back to work and had the car there when I got off. More

by lewis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren
April 22, 2017

Good service from Craig as usual. Brought in ML 350 for repairs... parts had to be ordered. Once the parts delivered, work was done promptly. More

by Craig's man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
April 22, 2017

Lack of Service on the Big Island. Service was very good for 6 years. When Big Island Honda lost it's Mercedes tech, the wait time for a warranty appointment became 4 months This is hur More

by bob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith George
April 14, 2017

Service Warren Ishi is the best service adviser. He takes his job seriously and is always very helpful. He pays attention to details and gets the job done wel More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishi
April 12, 2017

Great service, the best. My service consultant Jeff De Corte took care of every detail and made that experience fantastic, I didn't have to worry about anything. Great servic More

by yen-yen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff De Corta, Dale Payson
April 12, 2017

Excellent Sales Experience Lito was able to help me with the purchase of my a car with such professionalism, knowledge and friendliness. The overall sales process was handled e More

by jaredm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lito Labuguen
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