Mercedes-Benz of Honolulu

Service Warren made the service and easy and quick process. He set up my ride back to work and had the car there when I got off. Warren made the service and easy and quick process. He set up my ride back to work and had the car there when I got off. More

Good service from Craig as usual. Brought in ML 350 for repairs... parts had to be ordered. Once the parts delivered, work was done promptly. from Craig as usual. Brought in ML 350 for repairs... parts had to be ordered. Once the parts delivered, work was done promptly. More

Lack of Service on the Big Island. Service was very good for 6 years. When Big Island Honda lost it's Mercedes tech, the wait time for a warranty appointment became 4 months This is hur Service was very good for 6 years. When Big Island Honda lost it's Mercedes tech, the wait time for a warranty appointment became 4 months This is hurting the sales of Mercedes on the Big Island. I know the owners of 3 late model Mercedes and they are all unhappy with the access to service. The service is a primary reason that we bought our current (3rd) Mercedes. More

Service Warren Ishi is the best service adviser. He takes his job seriously and is always very helpful. He pays attention to details and gets the job done wel Warren Ishi is the best service adviser. He takes his job seriously and is always very helpful. He pays attention to details and gets the job done well. I can trust him. More

Excellent Sales Experience Lito was able to help me with the purchase of my a car with such professionalism, knowledge and friendliness. The overall sales process was handled e Lito was able to help me with the purchase of my a car with such professionalism, knowledge and friendliness. The overall sales process was handled excellently, and left me totally satisfied with my purchase. More

Great service, the best. My service consultant Jeff De Corte took care of every detail and made that experience fantastic, I didn't have to worry about anything. Great servic My service consultant Jeff De Corte took care of every detail and made that experience fantastic, I didn't have to worry about anything. Great service, Great car. Great company. More

Great experience The lease process was very smooth. While it took a long time, it was fun and pleasant. Dale was great! I would recommend working with him. The lease process was very smooth. While it took a long time, it was fun and pleasant. Dale was great! I would recommend working with him. More

Great service from start to finish Jeff, our service advisor provided excellent customer service and made the experience of servicing our car an easy stress free one. Highly recommend Jeff, our service advisor provided excellent customer service and made the experience of servicing our car an easy stress free one. Highly recommend this location for servicing. More

Great reason to buy a Mercedes-Benz I love the service -- they go out of their way to make sure you feel special. Craig is the best. He made sure I got my car when I needed it, and it I love the service -- they go out of their way to make sure you feel special. Craig is the best. He made sure I got my car when I needed it, and it looked better than when I brought it in. More

Stress Free for me in getting my car serviced.. Service Advisor well organized, ready for me , and went above and beyond even on a hectic day. Thanks Craig. Always ready to set an appointment for m Service Advisor well organized, ready for me , and went above and beyond even on a hectic day. Thanks Craig. Always ready to set an appointment for my car. More