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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
764 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 764 reviews

January 09, 2025

Service provider was knowledgeable about the vehicle and explained the steps to rectify the problem. More

by fraleetoyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Kobayashi
Jan 09, 2025 -

Mercedes-Benz of Honolulu responded

It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Honolulu!

January 04, 2025

Dwayne was great, this is the third MB Iʻve leased and have worked with him on every one of them. It is because of the great sales and service that I receive. What I appreciate about Dwayne is that he lis More

by lagleim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
Jan 06, 2025 -

Mercedes-Benz of Honolulu responded

Lagleim, thank you for your continued trust in Dwayne and the team at Mercedes-Benz of Honolulu! We're delighted to hear that he consistently meets your needs with excellent service. Enjoy your new lease!

January 04, 2025

Easy to work with and knowledgeable. We came up with a plan and it all went smoothly. More

by Rth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kobayashi
Jan 06, 2025 -

Mercedes-Benz of Honolulu responded

We appreciate your business and your review! Thanks from the Mercedes-Benz of Honolulu Team!

January 03, 2025

Sales Associate is excellent-Kui Keliikipi Way exceeds my expectations of good customer service Made my transaction smooth and stress free. More

by huihuaong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kui Keliikipi
Jan 03, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that Kui Keliikipi provided excellent service and made your experience at Mercedes-Benz of Honolulu smooth and stress-free. Thank you for sharing this wonderful feedback, and welcome to the Swickard family.

January 03, 2025

Sales Associate is excellent and professional (Lito Labuguen) He exceeded our expectation, answer all our questions and find us the exact model that we want, color and features of the car. More

by Joe Quibuyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lito Labuguen
Jan 03, 2025 -

Mercedes-Benz of Honolulu responded

Joe, we're delighted to hear that Lito exceeded your expectations and helped you find the perfect Mercedes-Benz at our Honolulu location. Thank you for sharing your experience with us!

January 02, 2025

The Sales and Maintenance of the vehicle is great. The Vehicle is very Reliable. The Loaner Program is Excellent More

by Keoki104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kui and Dennis
Jan 02, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Honolulu! We're delighted to hear that you're satisfied with our sales and maintenance services. Safe travels in your reliable vehicle!

January 01, 2025

Friendly, transparent, honest and fun - few words I’d use to describe Dale Payson, who led the process from beginning to end. I’m enjoying driving my new GLC and look forward to purchasing my next one from h More

by rsachdev03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Payson
Jan 02, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that Dale made your experience at Mercedes-Benz of Honolulu so enjoyable and seamless! Enjoy driving your new GLC, and we look forward to assisting you with future purchases. Welcome to the Swickard family!

November 11, 2024

Amazing team, awesome service especially Dwayne. Gives a lot of information on car. I definitely come back again for next car. I bought an eqe 350. Great dealership More

by jess.tseng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Sasaki
Nov 11, 2024 -

Mercedes-Benz of Honolulu responded

Congrats on your EQE 350, Jess! It's delightful to hear that Dwayne and the team at Mercedes-Benz of Honolulu provided you with such an informative experience. Thanks for putting your trust in us!

November 06, 2024

Arrived at my appointment with Drew early but was helped right away. He checked on my car, found out the problem was I needed a new battery. Got the new battery and a car wash and was on my way. Drew sai More

by tanakashk0304@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Nov 06, 2024 -

Mercedes-Benz of Honolulu responded

Thank you for sharing your experience with us at Mercedes-Benz of Honolulu! We're glad to hear Drew took great care of you and got everything sorted out quickly. Don't hesitate to reach out if there's anything else we can assist with in the future!

October 17, 2024

I took my car in for scheduled service and was promptly helped by Adrian, who kept me informed of progress throughout the day. The car is fine as no problems were found after comprehensive checks were done More

by atanabe42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Donesa
Oct 17, 2024 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that Adrian and the team at Mercedes-Benz of Honolulu provided you with excellent service. Thank you for sharing your experience!

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