Mercedes-Benz of Honolulu

Purchase Dale Payson was fantastic and Mike helping with setup made things easy. This is my 3rd Mercedes Benz. Service and quality has always been excellent. Dale Payson was fantastic and Mike helping with setup made things easy. This is my 3rd Mercedes Benz. Service and quality has always been excellent. Thank you Mercedes Benz of Honolulu More

Excellent I needed a loaner and I received one. Kanoe was able to assist me with this. Devon is always gracious and keeps me updated as to the progress of th I needed a loaner and I received one. Kanoe was able to assist me with this. Devon is always gracious and keeps me updated as to the progress of the repair. More

Quality work and amazing service I was on the evaluating taking my ML 350 to a local mechanic to replace the worn brakes and replace the tires. I assumed that it would cost much more I was on the evaluating taking my ML 350 to a local mechanic to replace the worn brakes and replace the tires. I assumed that it would cost much more at the dealership. Much to my surprise the cost was comparable and the service was amazing. Craig and his team did an excellent job. Kudos More

Craig Hironaka provides excellent service Craig calls me immediately and explains everything. He follows up with problem, treatment and courteous. He is very knowledgeable and professional. I Craig calls me immediately and explains everything. He follows up with problem, treatment and courteous. He is very knowledgeable and professional. I especially like his happy personality. He is 5 Star😊 More

My car service experience My Service Attendant, Jessica Chun, is simply the best. She is a hard worker that always meets me with a smile, get things done and keeps me informed My Service Attendant, Jessica Chun, is simply the best. She is a hard worker that always meets me with a smile, get things done and keeps me informed throughout the process. My vehicle repair was handled effortlessly and I asked for car detailing as well; flawless. They are the best. "The best or nothing"at all. Sincerely, QN More

Greg Hironaka, Ron and Hansen provided exceptional service. Thank you very much to Greg Hironaka for his patience and friendliness. I sincerely appreciate all he does for me and Danny. He is always very help Thank you very much to Greg Hironaka for his patience and friendliness. I sincerely appreciate all he does for me and Danny. He is always very helpful. Mary Young More

Prompt & speedy service Friendly staff, quick, service. Clean facility, Service coordinator very friendly and helpful. Took loaner, it was ready & waiting when I arrived. Had Friendly staff, quick, service. Clean facility, Service coordinator very friendly and helpful. Took loaner, it was ready & waiting when I arrived. Had prepaid service so no charge. More

Fabulous service Service is excellent at Mercedes-Benz from the moment of arranging the appointment to when the car is picked up...quick, through, friendly service; co Service is excellent at Mercedes-Benz from the moment of arranging the appointment to when the car is picked up...quick, through, friendly service; comfortable lounge and clean facilities. More

Awesome service center Craig is THE BEST Service Manager. We have been with him for the past 16 years and he is an exceptional employee. He is efficient, always on time, ask Craig is THE BEST Service Manager. We have been with him for the past 16 years and he is an exceptional employee. He is efficient, always on time, asks questions on the car to make sure all our needs are taken care of. He goes above and beyond our expectations of a service manager. He’s the reason why we keep purchasing a Mercedez. More

Always Exceptional I’ve never been as impressed with a service department as I have with Mercedes Benz of Honolulu. From the service department scheduler, to the greete I’ve never been as impressed with a service department as I have with Mercedes Benz of Honolulu. From the service department scheduler, to the greeter at the garage, to customer lounge representatives, to my personal service advisor — it’s a well oiled machine. Everyone knows their role and they treat me as if I am the only customer that mattered in that moment. I’m truly grateful! More