Mercedes-Benz of Honolulu

The experience was pleasant Pleasant experience with the service manager & the friendliness of the staffs.. clean environment. However, there was a delay on the customer communi Pleasant experience with the service manager & the friendliness of the staffs.. clean environment. However, there was a delay on the customer communication. I was expecting the call from the Mercedes staff after they spoke to my out of town husband, no one had contacted me until I reached out to Mercedez service department . More

Annual Servicing of My Car Service representative is very knowledgeable about vehicles sold by your company’s dealership. Representative was able to quickly determine what servi Service representative is very knowledgeable about vehicles sold by your company’s dealership. Representative was able to quickly determine what servicing work had to be done to my 2003 SL55. Servicing was completed at time designated by representative. More

the salesman was very professional the salesman was very helpfull. He acknowledge everything I ask/He communicate very well.He explain very clearly. In the future I will recommend him a the salesman was very helpfull. He acknowledge everything I ask/He communicate very well.He explain very clearly. In the future I will recommend him a five star. More

Service & repair Technician was aboto diagnose & repair source of creaking noise. They also identified other problems & was able to take care of everything during the Technician was aboto diagnose & repair source of creaking noise. They also identified other problems & was able to take care of everything during the same appointment. More

MAHALO CAMERON Cameron has served our company with the kind of service you should be very proud of, we heard he is going back to Maui and he will surely be missed. Cameron has served our company with the kind of service you should be very proud of, we heard he is going back to Maui and he will surely be missed. Mahalo Cameron for always putting the customer first! More

Excellent Service My service representative Craig Hironaka is excellent with working with his customers. His assistance is always fully satisfying and complete. The My service representative Craig Hironaka is excellent with working with his customers. His assistance is always fully satisfying and complete. The end work product was very good this time around. More

Excellent service coordinator Davin Kusaka, service coordinator was amazing with his efficient working skills made It much easier. Special thanks to Devin for the great customer s Davin Kusaka, service coordinator was amazing with his efficient working skills made It much easier. Special thanks to Devin for the great customer service and hard work. More

Service representative Jessica Chun provided exceptional service as usual. Pleasant, prompt and knowledgeable and service with a smile. She definitely makes the costly serv Jessica Chun provided exceptional service as usual. Pleasant, prompt and knowledgeable and service with a smile. She definitely makes the costly service worthwhile by making sure we understand everything being done to the vehicle. You need more people like her. More

You spoil me First class, excellent service and customer treatment was beautiful. Friendly atmosphere, all staffing were courteous and classy. My vehicle cane ba First class, excellent service and customer treatment was beautiful. Friendly atmosphere, all staffing were courteous and classy. My vehicle cane back better than brand bew More

Kept me up to date on my car It took a while for the parts to come in, but the dealership provided me with an excellent loaner car and kept me up to date. Got my car done in time It took a while for the parts to come in, but the dealership provided me with an excellent loaner car and kept me up to date. Got my car done in time for the holidays! More