Mercedes-Benz of Honolulu

Great advisor Jessica was very knowledgeable with my car issue when the technician was not available to perform road teat with us. Staff was very friendly before a Jessica was very knowledgeable with my car issue when the technician was not available to perform road teat with us. Staff was very friendly before and after service. Thank you More

Professional, courteous and experienced I was greeted with a smile,went over my concerns, was asked permission if certain work was needed. Was given a loaner.I felt like my concerns were res I was greeted with a smile,went over my concerns, was asked permission if certain work was needed. Was given a loaner.I felt like my concerns were respected. More

Brake warranty repair Exceptional service for even a 15 year old car, provided with loaner car for free during the waiting period of one week since the repair was under war Exceptional service for even a 15 year old car, provided with loaner car for free during the waiting period of one week since the repair was under warranty More

Service recall Brought my van in for a recall service. Dropped it off at 7:40 appointment they called me 10:00 it was done ready to pickup. Fast turn around minimum Brought my van in for a recall service. Dropped it off at 7:40 appointment they called me 10:00 it was done ready to pickup. Fast turn around minimum down time. More

Very Accommodating Warren continues to provide excellent service and went out of his way at car pick up ensuring car was done right for me. Thank you! Warren continues to provide excellent service and went out of his way at car pick up ensuring car was done right for me. Thank you! More

great review great service from Jeff great vehicle from the loaner department great refreshments in the lounge great complimentary car wash great customer serv great service from Jeff great vehicle from the loaner department great refreshments in the lounge great complimentary car wash great customer service all around nice show room More

Service A for my 2018 GLC and GL 350 Exceptional service from the Service department as well as the Great service from the Loaner Department. Always greet me by name and get me out! Exceptional service from the Service department as well as the Great service from the Loaner Department. Always greet me by name and get me out! More

saturday morning at mercedes!! -to Mercedes, bit anxious if the problem is 'fixable on a Saturday morning!!! -drive up to the desk area -the told problem can be remedied!! -quick -to Mercedes, bit anxious if the problem is 'fixable on a Saturday morning!!! -drive up to the desk area -the told problem can be remedied!! -quick, efficient, prompt and so convenient!! -out in less than an hour with car washed!!!! -love it!!! unreal!! More

A.C. repair There was a sound coming from the AC whenever I came to a stop, Jessica went with me for a ride and she agreed it was from the AC, technician looked a There was a sound coming from the AC whenever I came to a stop, Jessica went with me for a ride and she agreed it was from the AC, technician looked at it and had to order the parts. Got the car into the shop as soon as the parts came in and sound has completely resolved. Very friendly staff from the time I drove into the lot until I left. Kudos to the great staff esp Jessica who kept me well informed regarding the repair as it did take several days to complete More

Employees are helpful and friendly! I've been coming to this dealership for the past 5 years and I've always experienced friendly service and a comfortable place to wait. Warren is world I've been coming to this dealership for the past 5 years and I've always experienced friendly service and a comfortable place to wait. Warren is world class and always takes care of us. The Nespresso machine is also amazing!! lol! More