Mercedes-Benz of Honolulu

Caring attitude. On time delivery of services. Ready to provide every service I required. On time with a very friendly attitude. Even before I got to the dealership I had two calls reminding me o Ready to provide every service I required. On time with a very friendly attitude. Even before I got to the dealership I had two calls reminding me of the upcoming appointment. Appreciated that very much. More

Outstanding experience at Mercedes Honolulu Great service experience. Everyone is professional and friendly. Would definitely recommend to friends and family. Had a factory recall done + fix Great service experience. Everyone is professional and friendly. Would definitely recommend to friends and family. Had a factory recall done + fix/replace and item that was missing. Was given a loaner vehicle. Service was completed as promised and I was notified throughout the process. Overall I’m very happy with the service experience. More

Great Service! Great service! Jess went above and beyond to make sure that I felt welcomed and stayed well informed. Professional, personable and prompt. I’ll defini Great service! Jess went above and beyond to make sure that I felt welcomed and stayed well informed. Professional, personable and prompt. I’ll definitely be back. Mahalos! More

Excellent service! You can always count on Mercedes Benz for top tier service and car maintenance. From securing an appointment time and loaner vehicle to delivering my You can always count on Mercedes Benz for top tier service and car maintenance. From securing an appointment time and loaner vehicle to delivering my car washed and ready, Craig makes sure everything is done right, first time, every time! More

Car Service Craig always has everything ready for paperwork wise when dropping off and picking up. He always checks with me to verify no other concerns or items Craig always has everything ready for paperwork wise when dropping off and picking up. He always checks with me to verify no other concerns or items to look at as well as follows up to make sure I am satisfied with the maintenance performed and how I was treated by everyone throughout the process. More

Exceptional service Craig always treats us with extra care, I do not want to go anywhere else to service my car. I know he will do the best for the customer. Craig always treats us with extra care, I do not want to go anywhere else to service my car. I know he will do the best for the customer. More

Superb customer service! Superb customer service as always thanks to my Service Consultant, Mr. Jeff De Corte, the most Professional and knowledgeable service advisor I have e Superb customer service as always thanks to my Service Consultant, Mr. Jeff De Corte, the most Professional and knowledgeable service advisor I have ever known in all my years driving/owning vehicles. Mr. De Corte treats each client like family and always treats everyone with respect and provides Mercedes clients with superior service each and every time... More

Yearly maintenance service Very flexible and very helpful in getting appointment, he explains the scope of service what their going to do with that yearly service. Very prompt a Very flexible and very helpful in getting appointment, he explains the scope of service what their going to do with that yearly service. Very prompt all the time the work done and the time the driver of the courtesy car picked up us More

replace step plate Craig gives great customer service. In fact he is the best customer service person I have ever had in my 40+ yeats of owning cars. Craig gives great customer service. In fact he is the best customer service person I have ever had in my 40+ yeats of owning cars. More

Change filter for a/c an rattling sound when Getting an appointment was not a problem and got it right away and offering me a loaner. The job was completed, Staff were very professional and cou Getting an appointment was not a problem and got it right away and offering me a loaner. The job was completed, Staff were very professional and courteous. More