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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
727 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 727 reviews

May 31, 2019

Great service Craig is great to work with and took care of me and updated the progress of the work done on my Mercedes e55amg. Mechanics are top notch and took gre More

by Chadamg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, JJ
Jun 11, 2019 -

Mercedes-Benz of Honolulu responded

Aloha, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

May 29, 2019

Great service as usual! Prompt and efficient service. I also appreciate the free wi-fi, and coffee, water and tea refreshments in the lounge. The chocolate cookies today tast More

by mcabral6252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decorte (5-stars)
Jun 11, 2019 -

Mercedes-Benz of Honolulu responded

Aloha, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

May 24, 2019

Fast, friendly professional service team. As always, the Benz service team was fast, friendly and professional. Always take goo care of me and my vehicle. I would highly recommend them to ot More

by Taxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff DeCorte
Jun 11, 2019 -

Mercedes-Benz of Honolulu responded

Aloha, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

May 23, 2019

Great advisor Jessica was very knowledgeable with my car issue when the technician was not available to perform road teat with us. Staff was very friendly before a More

by Roland.Ladera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chun
Jun 11, 2019 -

Mercedes-Benz of Honolulu responded

Aloha, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

May 23, 2019

Professional, courteous and experienced I was greeted with a smile,went over my concerns, was asked permission if certain work was needed. Was given a loaner.I felt like my concerns were res More

by Sheen35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette, Herman
Jun 11, 2019 -

Mercedes-Benz of Honolulu responded

Aloha, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

May 20, 2019

Brake warranty repair Exceptional service for even a 15 year old car, provided with loaner car for free during the waiting period of one week since the repair was under war More

by Jzilla
Recommend Dealer
Yes
Employees Worked With
Mr. Warren Ishii
Jun 11, 2019 -

Mercedes-Benz of Honolulu responded

Aloha, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

May 14, 2019

Service recall Brought my van in for a recall service. Dropped it off at 7:40 appointment they called me 10:00 it was done ready to pickup. Fast turn around minimum More

by Banoki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
May 16, 2019 -

Mercedes-Benz of Honolulu responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Josh. We look forward to seeing you at your next scheduled visit. Kind regards, Dennis Rademacher General Manager

May 08, 2019

Very Accommodating Warren continues to provide excellent service and went out of his way at car pick up ensuring car was done right for me. Thank you! More

by E300 - HH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
May 16, 2019 -

Mercedes-Benz of Honolulu responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Warren. We look forward to seeing you at your next scheduled visit. Kind regards, Dennis Rademacher General Manager

May 08, 2019

great review great service from Jeff great vehicle from the loaner department great refreshments in the lounge great complimentary car wash great customer serv More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 16, 2019 -

Mercedes-Benz of Honolulu responded

Hi Dennis, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Jeff. We look forward to seeing you at your next scheduled visit. Kind regards, Dennis Rademacher General Manager

May 07, 2019

Service A for my 2018 GLC and GL 350 Exceptional service from the Service department as well as the Great service from the Loaner Department. Always greet me by name and get me out! More

by Harlan Spiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 16, 2019 -

Mercedes-Benz of Honolulu responded

Hi Harlan, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind regards, Dennis Rademacher General Manager

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