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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
757 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 757 reviews

January 24, 2025

Very professional, accommodating and easy to work with. Good value for cost great workmanship. Efficient. More

by Glennhasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly
Jan 24, 2025 -

Mercedes-Benz of Honolulu responded

Glenn, we're delighted to hear that you found our team at Mercedes-Benz of Honolulu professional and accommodating. Thank you for the kind words about our workmanship and value!

January 23, 2025

From setting up the appointment to the full service - from the moment I drove up to the moment I picked the car up after service - everyone with MB of HNL demonstrated the can-do spirit of a well trained More

by neffck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 23, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Honolulu provided such attentive and seamless service. It's great to know you appreciated the video, narrative, and personal touches throughout your visit. Mahalo!

January 23, 2025

I came I. For car service due to engine icon lighting on my dashboard , I told Craig that if possible I would like to take my car home the same day, and he sai More

by Vi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
Jan 24, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that Craig and the team at Mercedes-Benz of Honolulu provided you with a stress-free service experience. It's great to know your car is running smoothly, and we appreciate your kind words about our staff! Thank you for choosing us!

January 22, 2025

My 2003 CLK 500 is a gem for me to drive! Mercedes-Benz of Honolulu's staff from start to finish for routine maintenance and repair is priceless! Staff checking in and out are welcoming, pr More

by D. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kusaka-Gatewood. Devin was professional, welcoming, and easy to work with.
Jan 23, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that our team at Mercedes-Benz of Honolulu has provided you with exceptional service for your CLK 500! It's wonderful knowing Devin and the rest of the staff have made such a positive impact on your experience. Thank you for sharing this fantastic feedback!

Jan 23, 2025 -

D. Martin responded

To add, simply, it's a good experience to go to a business and have welcoming people, solid in their performance, and all of us appreciating a business that gets the job done well! D. Martin

January 21, 2025

This is the 4th car that I have leased with help from Kui. He is friendly, patient, professional and does not pressure you into making a deal. It’s always a pleasure doing business with him! More

by LKilleen
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karlson Keliikipi
Jan 22, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for your continued trust in Kui and the team at Mercedes-Benz of Honolulu! We're delighted to hear that each leasing experience has been a pleasure. Enjoy your new car, and we look forward to assisting you again in the future!

January 18, 2025

Professional, responsive, fair. Excellent service department. Highly recommend. Have dealt with Meecedes Benz of Honolulu for over 25 years. Dennis Rademacher is an excellent GM More

by aushijima
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bill Harris, Dennis Rademacher, Lance Kobayashi
Jan 20, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for your continued trust in Mercedes-Benz of Honolulu over the years! We're delighted to hear that Dennis and Lance have provided excellent service. Your recommendation means a lot to us!

January 17, 2025

Good service. and very friendly, very professional. Thank you for good service. I am very satisfied. More

by kimneely59
Recommend Dealer
Yes
Employees Worked With
Christopher farmer
Jan 17, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted we could deliver an excellent experience! Thank you for your review! - Mercedes-Benz of Honolulu Team

January 17, 2025

Everyone was very pleasant & helpful. Service advisor explained in terms that I could understand & returned calls in timely manner More

by Jnaka1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew kobayashi
Jan 17, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that our team at Mercedes-Benz of Honolulu provided you with clear communication and timely service. Thank you for sharing your positive experience!

January 17, 2025

The person who drove my car always resets my mileage. That's wrong cause it's not their car. And my seat is not moved back to the position it was when they first jumped in my drivers seat. 👎🏼 More

by Rakana6920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 20, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your visit to Mercedes-Benz of Honolulu and will address this issue with our team to ensure a better experience next time. Your input is valuable, and we appreciate the opportunity to improve!

January 17, 2025

Yuji Tazaki provided a pleasant buying experience. Has a friendly way about him. Is soft, yet very effective at closing a transaction in a winning way for all. Dealership is clean and professional More

by gwbaer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yuji Tazaki
Jan 20, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that Yuji and the team at Mercedes-Benz of Honolulu provided you with a pleasant buying experience. It's wonderful knowing our dealership's atmosphere and service met your expectations once again. Thank you for being a loyal customer, we look forward to assisting with your future purchases! Welcome to the Swickard family!

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