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Mercedes-Benz of Honolulu
Honolulu, HI
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From setting up the appointment to the full service - from the moment I drove up to the moment I picked the car up after service - everyone with MB of HNL demonstrated the can-do spirit of a well trained from the moment I drove up to the moment I picked the car up after service - everyone with MB of HNL demonstrated the can-do spirit of a well trained, developed, seamless team focused on the job and keeping me informed. The walk around - personal service manager's attention, and test drive, the lounge facility, and the responsiveness of all - demonstrated a TEAM at work. Particularly liked the video and narrative. Mahalo to all More
I came I. For car service due to engine icon lighting on my dashboard , I told Craig that if possible I would like to take my car home the same day, and he sai For car service due to engine icon lighting on my dashboard , I told Craig that if possible I would like to take my car home the same day, and he said he’ll try his best but no guarantee because he wants to make sure everything is good before giving the car back to me. But he did. Making Appointment was easy . The person who helped me was very pleasant as well as Craig. Stress-free transaction overall and my car is fine . I’m very pleased with the service. Thank you! More
My 2003 CLK 500 is a gem for me to drive! Mercedes-Benz of Honolulu's staff from start to finish for routine maintenance and repair is priceless! Staff checking in and out are welcoming, pr Mercedes-Benz of Honolulu's staff from start to finish for routine maintenance and repair is priceless! Staff checking in and out are welcoming, professional, and very helpful. Service representative Devin Kusaka-Gatewood is thorough, trusted, and personable at every level. The technical service staff is very much admired and appreciated for their knowledge and expert skills in maintaining and repairing Mercedes-Benz vehicles! Thank you all. More
This is the 4th car that I have leased with help from Kui. He is friendly, patient, professional and does not pressure you into making a deal. It’s always a pleasure doing business with him! Kui. He is friendly, patient, professional and does not pressure you into making a deal. It’s always a pleasure doing business with him! More
Professional, responsive, fair. Excellent service department. Highly recommend. Have dealt with Meecedes Benz of Honolulu for over 25 years. Dennis Rademacher is an excellent GM Excellent service department. Highly recommend. Have dealt with Meecedes Benz of Honolulu for over 25 years. Dennis Rademacher is an excellent GM and Lance Kobayashi runs a superb service department. More
The person who drove my car always resets my mileage. That's wrong cause it's not their car. And my seat is not moved back to the position it was when they first jumped in my drivers seat. 👎🏼 That's wrong cause it's not their car. And my seat is not moved back to the position it was when they first jumped in my drivers seat. 👎🏼 More
Yuji Tazaki provided a pleasant buying experience. Has a friendly way about him. Is soft, yet very effective at closing a transaction in a winning way for all. Dealership is clean and professional Has a friendly way about him. Is soft, yet very effective at closing a transaction in a winning way for all. Dealership is clean and professional in appearance. Staff is polite and helpful. This is the fourth Mercedes we have purchased from Honolulu Mercedes and most likely will return to purchase in the future. More