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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
727 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 727 reviews

August 05, 2020

EXCELLENT Service I had an AWESOME service experience with Mercedes-Benz of Honolulu -- Gabby my service coordinator always does an OUTSTANDING job. Keep up the GREAT More

by dewmanoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
Aug 06, 2020 -

Mercedes-Benz of Honolulu responded

Aloha, The team at Mercedes-Benz of Honolulu appreciates your business and loyalty. Having confidence in your service advisor is something we work with great effort to provide for all of our guests. We are so pleased to know that Gabby provides you with phenomenal service and professionalism! Thank you for the 5 star rating and genuine recommendations! All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 31, 2020

I have had my car serviced at Mercedes Honolulu for 10+years and the excellent services remained consistent. Craig has been a trustworthy service agent. More

by Moana4701
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
Aug 04, 2020 -

Mercedes-Benz of Honolulu responded

Hi Moana, Thanks for being a loyal guest over the years! We are grateful to have earned your continued business and recommendations! The team at Mercedes-Benz of Honolulu look forward to assisting you with all of your Mercedes-Benz needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

July 29, 2020

Excellent Service Representative I wasn't clear about the reason for the recall at the time appointment was made, but the excellent service representative, Warren Ishii , cleared that More

by herbdauber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
Jul 29, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for the 5 star rating and highlighting your amazing experience with Warren! Our team appreciates your business and looks forward to seeing you again. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 23, 2020

good and efficient service service was easy to obtain,, good staff and knowledgeable on what needed to be done. All this done in a short period of time. Friendly staff from ap More

by kfong88888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
Jul 23, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for taking some time to share your 5 star experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 17, 2020

Car service It was very efficient, paper work was ready and waiting. In and out with a loaner available in minutes. Service was quick done in one day. More

by wescheung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 17, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for this stellar review on your experience with Craig! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 16, 2020

Great Service Great service! Gabby is always friendly and efficient. My car was finished earlier than expected which is nice. I have always had good experiences wit More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
Jul 17, 2020 -

Mercedes-Benz of Honolulu responded

Hi Don, Thank you for this stellar review on your experience with Gabby! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 11, 2020

Craig’s attention to my periodic maintenance schedule was both seamless and professional. As our long term rep, Craig always reviews our extended maintenance program and provides advice on how to best keep b More

by Mikialar
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 13, 2020 -

Mercedes-Benz of Honolulu responded

Hello Mikialar, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Craig in our service department. Our team of experts are extremely grateful to hear that we were able to assist with getting your vehicles in tip-top shape! Please allow us to continue providing you with nothing short of an amazing visit for all of your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

July 03, 2020

Great service! Always happy with Jessica at Mercedes Benz of Honolulu. She keeps me informed....my car is well taken care of with the service dept. Overall excellent! More

by Mjpe24
Recommend Dealer
Yes
Employees Worked With
Jessica Chun
Jul 03, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for this excellent review on your service experience with Jessica! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 02, 2020

Great staff, friendly, pleasant, courtesy, knowledgeable, and caring. Helpful and respectful. Keeps you informed about all aspects of your vehicle being service. Find the information for you if she doesn’t k More

by dholskil
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 03, 2020 -

Mercedes-Benz of Honolulu responded

Hello, We greatly appreciate your kinds words regarding your recent visit with Jessica! We're glad we were able to get your car in tip-top shape and returned to you in a timely manner! Please allow us to keep providing you with nothing short of an amazing experience for your upcoming needs. All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

June 29, 2020

The service coordinator really takes care of the customers. I’m always please with the work done on my car. I would recommend Mercedes Benz of Honolulu to a friend. More

by zglymph
Recommend Dealer
Yes
Employees Worked With
Jessica Chun
Jun 29, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for taking some time to share this wonderful 5 star experience with all of us! We look forward to welcoming you back at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Honolulu

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