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Mercedes-Benz of Honolulu
Honolulu, HI
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 727 reviews
January 23, 2021
I am able to make the appointment by phone in 10 Min.The ADVISOR is Very friendly. the speed of the repair is excellent. The shuttle service is good on both to home and back to shop ride. ADVISOR is Very friendly. the speed of the repair is excellent. The shuttle service is good on both to home and back to shop ride. More
by steven
Employees Worked With
SEAN DUCLAYAN
January 23, 2021
Customer service is beyond exceptional. Paulette’s communication skills are off the charts. We were treated with peaceful Aloha. Thanks for the great service, all y’all’s. communication skills are off the charts. We were treated with peaceful Aloha. Thanks for the great service, all y’all’s. More
by Bill Godwin
Employees Worked With
Paulette
January 12, 2021
Craig Hironaka my service advisor is absolutely the best. He is organized enthusiastic and always so helpful. He has th greatest attitude and always says not to worry because he will handle everything!!! Lo He is organized enthusiastic and always so helpful. He has th greatest attitude and always says not to worry because he will handle everything!!! Love him dearly. More
by kaidyas
Employees Worked With
Craig Hirnaka
January 07, 2021
My service advisor is always nice and friendly. Always meets my expectations. Did a great job on my car wash. Loaner that was provided was great. Thank you meets my expectations. Did a great job on my car wash. Loaner that was provided was great. Thank you More
by Carlos
Employees Worked With
Gabby
December 31, 2020
I’m always satisfied with the service I get from this dealership Jeff decorate always knows what he’s doing, very proficient Always get me out of the waiting period as soon as he can I’m pretty sur dealership Jeff decorate always knows what he’s doing, very proficient Always get me out of the waiting period as soon as he can I’m pretty sure he has the same everyday goals for all his customers More
by cherami2003@yahoo.com
Employees Worked With
Jeff decorate
December 30, 2020
Went in on a factory recall for the passenger side air bag replacement. Received a check list on services that the mechanic recommends that I get done after a check of the vehicle. A car wash and vacuum bag replacement. Received a check list on services that the mechanic recommends that I get done after a check of the vehicle. A car wash and vacuum was given at no cost. More
by gching49
Employees Worked With
Devin in Customer Consultant
December 26, 2020
I am always pleased with the professionalism and courtesy. All employees in the Service Department are helpful and friendly. I get the impression that “I am important”! courtesy. All employees in the Service Department are helpful and friendly. I get the impression that “I am important”! More
by five5mango
Employees Worked With
Warren
December 23, 2020
This dealership is very courteous and professional in what they do. They are very knowledgeable and can easily diagnose any problems you have with your car. what they do. They are very knowledgeable and can easily diagnose any problems you have with your car. More
by bull2018
Employees Worked With
Craig
December 12, 2020
Prompt and quality service.Jeff Decorte is excellent to work with. Today I used their quick service to quickly get my lower left beam replaced. work with. Today I used their quick service to quickly get my lower left beam replaced. More
by mcabral6252
Employees Worked With
Jeff Decorte
December 09, 2020
Very professional staff and service. Jeff was courteous and upfront of service plans he presented and calculated the charges if done separately. Good job overall. and upfront of service plans he presented and calculated the charges if done separately. Good job overall. More
by s1263c90
Employees Worked With
Jeff De Corte
