Mercedes-Benz of Honolulu

Our first MB purchase...no pressure and no hassles. Liked our salesman "Lito." He was informative without being pushy. From the time we arrived to the time we left, everyone was super. our salesman "Lito." He was informative without being pushy. From the time we arrived to the time we left, everyone was super. More

Every category of customer service is excellent all staffs are super friendly,helpful and knowledgeable. They all have excellent personality and very professional skills. I am very happy and lucky to g staffs are super friendly,helpful and knowledgeable. They all have excellent personality and very professional skills. I am very happy and lucky to get their services. More

Craig did a great job. I was pleased with the outcome. I was attended to promptly and the repair was done on time, great job was attended to promptly and the repair was done on time, great job More

Very convenient and efficient. Personnel were organized and knowledgeable. Thank you to Craig Hronaka for a pleasant experience. Hope to continue relationship with Mercedes Benz in future. and knowledgeable. Thank you to Craig Hronaka for a pleasant experience. Hope to continue relationship with Mercedes Benz in future. More

Brought in my car for an alignment and warren walked me walked me through everything and made sure every thing was good to go. Thank you! walked me through everything and made sure every thing was good to go. Thank you! More

My first visit to the dealership. Exceptional staff and service. No complaints at all. was in and out in a very reasonable time. Looking forward to my next visit. service. No complaints at all. was in and out in a very reasonable time. Looking forward to my next visit. More

Thank you again for arranging for someone (Kawai?) returning the Maybach and going above and beyond our expectations. Everyone was pleasant, helpful and timely during the process. Mahalo nui loa! returning the Maybach and going above and beyond our expectations. Everyone was pleasant, helpful and timely during the process. Mahalo nui loa! More

Paulette was amazing. She got our van in immediately. They diagnosed the issue discussed the maintenance due and even gave me a loaner car. I can't say enough nice thigs about the Kona location. The o They diagnosed the issue discussed the maintenance due and even gave me a loaner car. I can't say enough nice thigs about the Kona location. The only thing that makes the maintenance hard to swallow is the price on the basic maintenance. More

Everyone at Mercedes Honolulu is very friendly, efficient in their jobs and very knowledgeable. They always make you feel comfortable and make you feel like they are not being bothered by customers. in their jobs and very knowledgeable. They always make you feel comfortable and make you feel like they are not being bothered by customers. More

Great overall experience. The car wouldn’t start so I called the dealership and they were able to provide me with the roadside assistance right away. It turned out the battery was dead. The car was jump called the dealership and they were able to provide me with the roadside assistance right away. It turned out the battery was dead. The car was jump started, drove directly to the dealership and I was able to drive off with a loaner. Thanks to Jessica Chun our service advisor for providing us excellent service. More