Mercedes-Benz of Honolulu

Gabby, who helps me is exceptional. She is honestvon what service the car really needs, arranges a loaner so I have transportation as work is done. what service the car really needs, arranges a loaner so I have transportation as work is done. More

Angie was a great sales representative! She was prompt to respond to my online inquiry and was able to get me everything I needed to complete the transaction over the phone. I have yet to receive the vehicl respond to my online inquiry and was able to get me everything I needed to complete the transaction over the phone. I have yet to receive the vehicle since I live on another island, but I am so excited for it to arrive next week. This was my 1st time purchasing a vehicle sight unseen and Angie made me feel very confident in my selection. Mahalo nui Mercedes-Benz of Honolulu! More

Chris Farmer and Angie Martinez provided fantastic service and most knowledgeable about the GLE. This is the 4th Mercedes we have purchased from Chris. Always a pleasure. Mahalo piha, Mark. service and most knowledgeable about the GLE. This is the 4th Mercedes we have purchased from Chris. Always a pleasure. Mahalo piha, Mark. More

Exceptional service, efficient operation, friendly atmosphere. No games here. I was in and out within an hour. atmosphere. No games here. I was in and out within an hour. More

The valet staff was courteous and professional. Jessica always professional. always professional. More

Nice lounge and excellent customer service! First time to the and was pleasantly surprised for the professionalism and friendly service received. The tire replacement was nicely done and the total experience the and was pleasantly surprised for the professionalism and friendly service received. The tire replacement was nicely done and the total experience was nice. More

Warren, service advisor was very helpful and courteous. He did a good job having the technician restoring the alarm blinking red light back in the alarm system. courteous. He did a good job having the technician restoring the alarm blinking red light back in the alarm system. More

I enjoy working with my service advisor, Craig Hironaka…always friendly, helpful, and caring, Appreciate the complimentary car wash every time my car is serviced. Hironaka…always friendly, helpful, and caring, Appreciate the complimentary car wash every time my car is serviced. More

Have been using MBZ- HNL for service over the years and work with Jessica Chun (Service Advisor). I recently purchased a CPO from them and I was having some battery issues and called Jessica. She got me on work with Jessica Chun (Service Advisor). I recently purchased a CPO from them and I was having some battery issues and called Jessica. She got me on the schedule. Jessica called me with all the details and kept me informed with the issues. She is always professional and very knowledgeable. In this particular visit- she went above and beyond to help me out. I also want to give a shout out to Jerry-who picked me up and drove me back to Kailua in the shuttle. All in all in my experience, the customer service is top notch. More

My only complaint would be that I paid for service A in advance but tire rotation wasn’t include? 🤔 advance but tire rotation wasn’t include? 🤔 More