Mercedes-Benz of Hoffman Estates

Absolutely amazing experience from start to finish. Alex was able to answer any questions/concerns I had from the first day I inquired about my vehicle, and if he couldn’t answer, he found someone that Alex was able to answer any questions/concerns I had from the first day I inquired about my vehicle, and if he couldn’t answer, he found someone that could very quickly. Definitely the best car buying experience I have ever experienced. Would definitely recommend Alex, as well as this dealership to my friends and family. More

Abe was very easy to work with and Alex did a great job walking us through and explaining all the features our new vehicle had to offer walking us through and explaining all the features our new vehicle had to offer More

Jason Kapolka and the entire team at Mercedes-Benz of Hoffman Estates were amazing and made the entire process stress-free. I am a Mercedes driver for life; not only because of the dependability and lux Hoffman Estates were amazing and made the entire process stress-free. I am a Mercedes driver for life; not only because of the dependability and luxury of the brand, but also (and especially) because of the caliber of each and every employee at the dealership. I love my new SUV! More

Alexander went above and beyond to help us through the sales process. He made our experience so enjoyable and helped us walk with our purchase, confident that we got the best deal possible. We can't say sales process. He made our experience so enjoyable and helped us walk with our purchase, confident that we got the best deal possible. We can't say enought great things about how well he walked us through the negotiation process, his experience and patience. We'll definitely recommend our friends and family to come back to purchase from your dealership! More

ALEX DOES WHAT HE SAYS HE WILL DO- GREAT GUY! CALL HIM IF YOU WANT GREAT SERVICE CALL HIM IF YOU WANT GREAT SERVICE More

Jacob Kapolka (sales) and Michael Spooner (finance) were great with a remote purchase on a hard to find car with low miles. The whole process was amazingly fast and easy, and Jacob communicated with me thr great with a remote purchase on a hard to find car with low miles. The whole process was amazingly fast and easy, and Jacob communicated with me throughout the process. They made for a comfortable purchase from long distance based on photos, videos and good communication. Highly recommend them if you’re considering. Further, their mechanic’s recommendations on my used car were all addressed prior to the car going up for sale (in my case - new tires, brake pads and rotors). I feel that I found a great car at an appropriate price and with excellent service and communication. Thanks guys! More

Alex was spot on friendly and great from the first interaction I had. We went on a test drive felt very easy to talk to and express any concerns. Alex and his team were great bud worked with ideally w interaction I had. We went on a test drive felt very easy to talk to and express any concerns. Alex and his team were great bud worked with ideally what mattered the most to me or a consumer the pricing!!! Looking forward to working with the dealership & Alex in future car purchases More

Good experience Kirk Anderson was a pleasure to deal with. GLE is exactly as advertised. with. GLE is exactly as advertised. More

Josie Simpa provided me with the most incredible customer service. I am impressed with her professionalism, expertise, and dedication to me and my car. I am grateful to the entire Mercedes team for going a service. I am impressed with her professionalism, expertise, and dedication to me and my car. I am grateful to the entire Mercedes team for going above and beyond to assist me in getting my car fixed in a timely and efficient manner. They took my car, assessed the situation, brought me to my work, were able to get the parts needed, fixed my car, and sent me on my way without any problems. Their behind the scenes work was seamless and truly made my day easy when it could have been a total disaster. I cannot thank you enough for your kindness and amazing work. I am so relieved that I can count on Josie and the entre Mercedes team to be there to provide top notch service! Thank you! More

Alexander Kolek is extremely knowledgeable, experienced and helpful through out my dream GLS buying process, he went above and beyond in all aspects. He made me feel comfortable and confident being an out and helpful through out my dream GLS buying process, he went above and beyond in all aspects. He made me feel comfortable and confident being an out of state buyer. Please go see him at the Zeigler Mercedes dealership at Hoffman estates if you’re in a market for used or new car around Chicago area. They have a lot of good collection of cars to choose from their inventory. More