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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
March 24, 2020
Overpriced Your service and staff are good, your prices are thru the roof. Will probably not return to have work done. Time for me to find reputable shop that do Your service and staff are good, your prices are thru the roof. Will probably not return to have work done. Time for me to find reputable shop that does not charge and arm and a leg. More
by ERYANIZ
Verified CustomerEmployees Worked With
Jason Palmer
March 24, 2020
exemplory service. Excellent service... as always. Never fails to impress. My service was completed on time. I always feel special when I visit the dealership and am hap Excellent service... as always. Never fails to impress. My service was completed on time. I always feel special when I visit the dealership and am happy with their attention to detail. More
by SREELATA.JAYASEKHARAN
Employees Worked With
Matthew Price
March 24, 2020
Best ever service and care I am very happy with the product. The staff and service have been awesome. They went above and beyond to make sure I was taken care of. Thank You! I am very happy with the product. The staff and service have been awesome. They went above and beyond to make sure I was taken care of. Thank You! More
by LEE33
March 24, 2020
just wondering whether the dealer is up-selling the services Came for the first GLC 300 Service A and ended up spending lot more than the average cost per the survey. Wondering whether I spent more than necessar Came for the first GLC 300 Service A and ended up spending lot more than the average cost per the survey. Wondering whether I spent more than necessary? More
by MSSHETTY1
Employees Worked With
March 24, 2020
Fast, courteous, and professional I recently needed to have my car serviced and was waiting until the last minute to make an appointment due to time constraints. To my surprise, I was I recently needed to have my car serviced and was waiting until the last minute to make an appointment due to time constraints. To my surprise, I was able to get my car in for service on the same day. My wait time was very short, and no one tried to sell me any extra services beyond what I brought my car for. More
by MARGARETCIOROBITCA
Employees Worked With
March 24, 2020
Great Service! Robert always had my concerns in mind and did a great job explaining everything! His customers service was exceptional! Honest, and always friendly. I Robert always had my concerns in mind and did a great job explaining everything! His customers service was exceptional! Honest, and always friendly. I would highly recommend working with him! More
by FRANKPAGANIS
Employees Worked With
March 24, 2020
'Friendly personal" Friendly team and a great Dealership.Services were performed on time.I have servicing my cars here for 2 years,very happy with the service. Friendly team and a great Dealership.Services were performed on time.I have servicing my cars here for 2 years,very happy with the service. More
by gundiarkin
Employees Worked With
March 24, 2020
My service advisor Rob Fragoso was extremely helpful and worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. More
by JRICHARDSONMCI
Employees Worked With
March 24, 2020
Rob in service dept was great! Was very helpful & courteous. Have dealt with him for many years and glad to see he continues to work for dealer. courteous. Have dealt with him for many years and glad to see he continues to work for dealer. More
by 19JEM41
Employees Worked With
