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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,150 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,150 reviews
July 05, 2023
Very happy with Nina , not very happy considering we had our car for one week and the check engine light came on.. Yes , we got a loaner, however when I called to see if it was ready, I was told MB had to g our car for one week and the check engine light came on.. Yes , we got a loaner, however when I called to see if it was ready, I was told MB had to get a case file on it due to it being a new platform. Called again today , and same story !!!NOT HAPPY More
by johnnylegend
Employees Worked With
July 02, 2023
I bought two cars from Austin Fowler, he was fantastic to work with. Great job and experience work with. Great job and experience More
by Bdeely
June 20, 2023
Very courteous and professional staff. We never felt rushed nor was our sales person pushy. This is our second vehicle from Ziegler and have recommended them to our friends. We never felt rushed nor was our sales person pushy. This is our second vehicle from Ziegler and have recommended them to our friends. More
by johnnylegend
June 16, 2023
Ronnie Brazier was amazing, great knowledge about the cars, so professional and easy to work with. Whole team answered questions and explained the new car and was great. Would strongly recommend!! cars, so professional and easy to work with. Whole team answered questions and explained the new car and was great. Would strongly recommend!! More
by Tonia.Etoh
June 14, 2023
The personnels I worked with from sales to payments were personable which made the overall experience great. personable which made the overall experience great. More
by ascorty
Employees Worked With
May 29, 2023
Easy process. Great customer service! David made the process comfortable and easy Would recommend Ziegler to everyone! Great customer service! David made the process comfortable and easy Would recommend Ziegler to everyone! More
by Dmareno
May 28, 2023
My experience was smooth and the vehicle is fantastic. Couldn’t be happier with my purchase or with Alex as a salesperson. Hope to be back soon! Couldn’t be happier with my purchase or with Alex as a salesperson. Hope to be back soon! More
by brandon
May 22, 2023
Everyone was welcoming, professional and courteous. All of my questions were answered. And I Kirk was a great person to work with. It was a no pressure sale which I appreciated All of my questions were answered. And I Kirk was a great person to work with. It was a no pressure sale which I appreciated More
by J2kirk00
May 09, 2023
I recently purchased a vehicle as an out of state customer and had the pleasure of working with Mr. Alexander Kolek, because of the differences in our geographical location I was somewhat hesitant to customer and had the pleasure of working with Mr. Alexander Kolek, because of the differences in our geographical location I was somewhat hesitant to move forward with the purchase. Throughout the process Alexander assured me that he would ensure all my concerns and questions would be addressed; which put me at ease to continue with the purchase. Alexander was very professional and knowledgeable in his profession and followed through on everything he said he would do. I can truly say this was my best car buying experiences ever! More
by ttsmithts1
Employees Worked With
Alexander Kolek
May 02, 2023
Alexa was phenomenal as our salesperson. Charlie with the financing was also great in letting us know of additional options available to us. I would recommend family and friends to come here Charlie with the financing was also great in letting us know of additional options available to us. I would recommend family and friends to come here for their next vehicle. More
by chi.davis
