Mercedes-Benz of Hoffman Estates

Service Review It is always a good experience to work with Service Manager Mr. Robert Fragoso since he delivers on promises regarding on - time completion and satis It is always a good experience to work with Service Manager Mr. Robert Fragoso since he delivers on promises regarding on - time completion and satisfaction of work performed on my car. More

Excellent service person, complicated list of items 2013 C300, 72,000 miles. Picked up and delivered car right on time, clean and wiped down for Covid 19 problem. Did 3 recalls as agreed. Conducted a B 2013 C300, 72,000 miles. Picked up and delivered car right on time, clean and wiped down for Covid 19 problem. Did 3 recalls as agreed. Conducted a B service, and because of low miles since last B service, saved some costs where appropriate and appreciated. Only issues are costs and confusing list of items discussed (Due to long checklist of passed, warning, and failed items. They are thorough and reputable. For most important services where Mercedes expertise is needed, I recommend them. More

Transmission fluid change service Thank you for very a nice service provided by Mr. Omar Contreras. Hi is the right man in the right place. Best Regards Mr. Omar Thank you for very a nice service provided by Mr. Omar Contreras. Hi is the right man in the right place. Best Regards Mr. Omar More

Bill Ohara, Matt McGinn and Nina all provided a great,easy buying experience. Already working on other purchases and looking forward to doing more business with real professionals. great,easy buying experience. Already working on other purchases and looking forward to doing more business with real professionals. More

I’ve never had a better experience buying a vehicle than I did at this dealership. Thank you again! Stephanie was great showing me the two vehicles I was interested in and going over all the details. Charle I did at this dealership. Thank you again! Stephanie was great showing me the two vehicles I was interested in and going over all the details. Charles explained all the financials to a “T” and was a pleasure speaking with. More

Prompt service and excellent communication. The multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk as well. More

GT63S Mike Connolly and Mike Connolly Jr. are the best in the business! The transaction went as smooth as possible. I will definitely be returning for futur Mike Connolly and Mike Connolly Jr. are the best in the business! The transaction went as smooth as possible. I will definitely be returning for future business. Charlie was also a pleasure to work with and handled everything with ease. More

Best Hassle-Free car shopping experience with Piotr Online shopping for a new 2020 GLE 450. Simply spotted on an available with favorite color and options. Just sent email to contact the dealership then Online shopping for a new 2020 GLE 450. Simply spotted on an available with favorite color and options. Just sent email to contact the dealership then started exchanging email with Piotr. Piotr is very straightforward on the pricing and any of my questions on the options. We drove our old SUV to visit the dealership on the second day. Piotr offered a reasonable trade-in value and a fair new car price. Deal was just made on the spot within one hour. It is the Best car shopping experience for us. Wish Piotr and Mercedes of Hoffman Estate have their great business forever! More

Oil change under new ownership Recently dropped of my C63s for a seasonal oil change- the experience was superb. The service bay was immaculate, the porters used and approved disi Recently dropped of my C63s for a seasonal oil change- the experience was superb. The service bay was immaculate, the porters used and approved disinfectant in the cabin to ensure that the vehicle was returned free of contaminants. Matt my service advisor was excellent and patient- . He explained everything thoroughly and even ran the VIN to take care of some recall work . Price was fair and my car was returned washed and vacuumed (as usual) . Will return for my future car care needs. Thanks everyone and stay staff! Sam Patel Schaumburg. More

excellent I was first time Mercedes-Benz of Hoffman Estates.I see now my best frends general maneger Mike Connolly and Bart Oborka and Mike Connolly Jn.and my I was first time Mercedes-Benz of Hoffman Estates.I see now my best frends general maneger Mike Connolly and Bart Oborka and Mike Connolly Jn.and my new frend Frank Campos More