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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,160 reviews

May 20, 2020

excellent service- again Every service coordinator I have worked with, especially Robert Fragoso and Wojciech, are helpful, courteous, and efficient. Service is the reason I c More

by CMCCLENDON0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

job complete Very pleased with Omar C help.. He want above and beyond what he had to. Thanks from Consumers packing Company . The van was fixed perfect. More

by MKLEEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar C
May 19, 2020

Best Service Ctr. - from start to finish ! Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, a More

by DRKAF14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Smith
May 19, 2020

Julio did a great job with the servicing of my vehicle as usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. More

by TERRENCE.MCELROY
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Very Professional and Helpful! Payton and team were very flexible and cooperative in working with us to find a deal that suited our needs. We ended up buying a car! A nice, no pre More

by jennifer.furibondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Winslow, Charlie Trauscht
May 18, 2020

Service Review The representative that took my service appointment was very nice (forgot the name). I realized that I have a conflict on that day so I left a message More

by RickP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Price
May 18, 2020

Always great service when I drop my vehicle off here! Everyone cares about you and is so helpful and understanding! No other place like it! More

by ANNA.MADEY
Recommend Dealer
Yes
Employees Worked With
Piotr Siemieniuk
May 15, 2020

Best deal Great people. They made everything so easy. They also had the best deal, I shopped around, and went back to them. If they keep offering deals like More

by jilalabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Gewargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nasir Hussain
May 14, 2020

The people were wonderful. The service was fine. The snacks and coffee selections were lovely. The television was not functioning during my three hour wait. More

by PROMODAY
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith, Jason Palmer
May 14, 2020

1-1/2 hr wait for a tech to check software... watches for 20 min with no one touching the car. Had Appt too. Way too long of a wait. More

by CMLHOLDINGS
Recommend Dealer
No
Employees Worked With
Don’t remember service guys name
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