Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Well I purchased 2 vehicle one for my business 2024 Sprinter 3500 cargo Van Dominic Connolly was sells man for Sprinter he was very good what he does if you need cargo van call Dominic. He got me appro Sprinter 3500 cargo Van Dominic Connolly was sells man for Sprinter he was very good what he does if you need cargo van call Dominic. He got me approve with in 2 hours while i drove there all paperwork was ready to sign. Signed in 30 minutes went home in cupel hours they delivered Van. 2nd Vehicle I purchased is 2024 GLE 350 for this one Peter Fiorita help me he very professional and respectful. I did purchase GLE online Peter went with over the phone explains all details. Thank you Peter. There's two more person involved for this purchase one of them financial genius Charlie Trauscht it wouldn't happen without him he got me best rate and very good discount on extended warranty for Sprinter and GLE 350 for GLE I got approved 15.3% but Charlie did some phone calls find me best option. After all paperwork most people go to another genus man and his name is Jose Garcia he shows you all features, Mercedes app to your phone he goes with you detail by details Thank you guy's and Mercedes-Benz of Hoffman Estates you got very nice team. I recommend to everyone who want to buy Mercedes firs visit Mercedes-Benz of Hoffman Estates... More
Mike Connolly and his staff are the best! They truly care about your experience with the dealership, especially the General Manager, Mike Connolly. They truly care about your experience with the dealership, especially the General Manager, Mike Connolly. More
David and Alex were great, the whole process was easy and smooth highly recommend, great service smooth highly recommend, great service More
Dealership visit was 10/10! Took very good care of us and Jacob was excellent. Jacob explained everything thoroughly and wasn’t pushy at all. Claudia also showed me the basics o Took very good care of us and Jacob was excellent. Jacob explained everything thoroughly and wasn’t pushy at all. Claudia also showed me the basics of vehicle which helped a lot as everything is digital and confusing to first time Mercedes owners! Highly recommend Jacob and Mercedes Benz of Hoffman estates! More
I have dealt with pushy, high pressure sales people each and every time I have looked to purchase a vehicle. Jacob, he may be young, but he is; wise, courteous, professional and extremely mature beyond his and every time I have looked to purchase a vehicle. Jacob, he may be young, but he is; wise, courteous, professional and extremely mature beyond his years. He went beyond what most sales people would never do; he drove me to my house to jump start my trade in without knowing if I was even qualified to do business…He now has a customer for life and will be getting referrals from me. Exceptional customer service!!!! Thank you Jacob! Darryl M Hoffman Estates IL More
Ilona was excellent. She was efficient, got me all the information I wanted to have and arranged a very pleasant purchase and pickup experience. Thanks Ilona. She was efficient, got me all the information I wanted to have and arranged a very pleasant purchase and pickup experience. Thanks Ilona. More
I recently purchased a vehicle from Sam Mohamed. He as well as all the staff was knowledgeable and very courteous. I will definitely keep them in mind when I’m ready for a new vehicle He as well as all the staff was knowledgeable and very courteous. I will definitely keep them in mind when I’m ready for a new vehicle More
Inwas very pleased with service and accommodations buying my second MB from Ilona. She is absolutely fantastic to deal with. my second MB from Ilona. She is absolutely fantastic to deal with. More
David was excellent. Got me the car I wanted at a price that was better than other dealerships. Even worked it out so I could get out of my lease without paying anythin Got me the car I wanted at a price that was better than other dealerships. Even worked it out so I could get out of my lease without paying anything. More
Dealt with Kirk. Was nervous about purchasing an out of state high-end car without seeing or driving it. Kirk made me feel comfortable throughout the entire process a Was nervous about purchasing an out of state high-end car without seeing or driving it. Kirk made me feel comfortable throughout the entire process and was honest and attentive. I would recommend this dealer, and Kirk, to anyone that is in the market for a new or used vehicle. More