Mercedes-Benz of Hoffman Estates

Jacob was awesome, super helpful and friendly. Answered our questions, patient with the kids, worked with us on the trade in, was not pushy. Made the closing process really fast and simple, doing Answered our questions, patient with the kids, worked with us on the trade in, was not pushy. Made the closing process really fast and simple, doing a lot of the paperwork online. We ended up visiting again in a month for another car after shopping around at other dealers. More

Great dealership! I'm extremely satisfied with the service provided to my car.My service assistant is Josephine and I very much appreciate her competence and care for I'm extremely satisfied with the service provided to my car.My service assistant is Josephine and I very much appreciate her competence and care for my S 580. More

This is how a dealership should be ran! I bought online from Arizona and Abe made me feel 100% confident from the very beginning. He was always available, answered every question and I I bought online from Arizona and Abe made me feel 100% confident from the very beginning. He was always available, answered every question and I feel he was 100% honest in representing the car. When I arrived to pick it up and drive it to AZ everything was exactly as discussed. The car was impeccable and the couple detailing issues I noticed were immediately taken care of. Jose was great with setting up my mercedesme account and walking me through all the technical wizard of the car. Absolutely exemplary service by everyone! I could not be happier with the car and with the dealership! Highly recommend them to anyone More

Helpful and friendly. Helped me a lot with my trade in and getting me the new car. Helped me a lot with my trade in and getting me the new car. More

Well I purchased 2 vehicle one for my business 2024 Sprinter 3500 cargo Van Dominic Connolly was sells man for Sprinter he was very good what he does if you need cargo van call Dominic. He got me appro Sprinter 3500 cargo Van Dominic Connolly was sells man for Sprinter he was very good what he does if you need cargo van call Dominic. He got me approve with in 2 hours while i drove there all paperwork was ready to sign. Signed in 30 minutes went home in cupel hours they delivered Van. 2nd Vehicle I purchased is 2024 GLE 350 for this one Peter Fiorita help me he very professional and respectful. I did purchase GLE online Peter went with over the phone explains all details. Thank you Peter. There's two more person involved for this purchase one of them financial genius Charlie Trauscht it wouldn't happen without him he got me best rate and very good discount on extended warranty for Sprinter and GLE 350 for GLE I got approved 15.3% but Charlie did some phone calls find me best option. After all paperwork most people go to another genus man and his name is Jose Garcia he shows you all features, Mercedes app to your phone he goes with you detail by details Thank you guy's and Mercedes-Benz of Hoffman Estates you got very nice team. I recommend to everyone who want to buy Mercedes firs visit Mercedes-Benz of Hoffman Estates... More

Mike Connolly and his staff are the best! They truly care about your experience with the dealership, especially the General Manager, Mike Connolly. They truly care about your experience with the dealership, especially the General Manager, Mike Connolly. More

David and Alex were great, the whole process was easy and smooth highly recommend, great service smooth highly recommend, great service More

Dealership visit was 10/10! Took very good care of us and Jacob was excellent. Jacob explained everything thoroughly and wasn’t pushy at all. Claudia also showed me the basics o Took very good care of us and Jacob was excellent. Jacob explained everything thoroughly and wasn’t pushy at all. Claudia also showed me the basics of vehicle which helped a lot as everything is digital and confusing to first time Mercedes owners! Highly recommend Jacob and Mercedes Benz of Hoffman estates! More

I have dealt with pushy, high pressure sales people each and every time I have looked to purchase a vehicle. Jacob, he may be young, but he is; wise, courteous, professional and extremely mature beyond his and every time I have looked to purchase a vehicle. Jacob, he may be young, but he is; wise, courteous, professional and extremely mature beyond his years. He went beyond what most sales people would never do; he drove me to my house to jump start my trade in without knowing if I was even qualified to do business…He now has a customer for life and will be getting referrals from me. Exceptional customer service!!!! Thank you Jacob! Darryl M Hoffman Estates IL More

Ilona was excellent. She was efficient, got me all the information I wanted to have and arranged a very pleasant purchase and pickup experience. Thanks Ilona. She was efficient, got me all the information I wanted to have and arranged a very pleasant purchase and pickup experience. Thanks Ilona. More