Mercedes-Benz of Hoffman Estates

Wonderful working with Jason who arranged for car to be picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excel picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excellent follow up as always from Jason and Bob. More

Mike Perez from Mercedes-Benz of Hoffman Estates is a true professional. From the moment I made contact with the dealership and Mike everything moved like a well oiled machine. The constant communicati true professional. From the moment I made contact with the dealership and Mike everything moved like a well oiled machine. The constant communication via phone calls and text messages was wonderful. There was no sitting around wondering what was going to happen next. The finance department was outstanding! They never stopped until they found what I needed to make this purchase work. I even ended up leaving with a certified vehicle! Hands-down one of the best experiences I’ve ever had at a dealership. Highly recommended!! More

Great experience and purchase with him. He is very kind and knowledgeable! Thank you so much. We would like to get business with him later as well. and knowledgeable! Thank you so much. We would like to get business with him later as well. More

So happy with my new car! Thank you Tim McGrath for all your help! We are happy to be apart of the Mercedes Family! Thanks! your help! We are happy to be apart of the Mercedes Family! Thanks! More

Had to keep asking about option functionalty. Should be a standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm qui standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm quickly. More

Very professional, friendly and committed.After ordered, Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend the dealer and team. Piotr, you are so nice! More

Don't go here. They'll ask you for services to perform on your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Merce your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Mercedes Benz dealership and only asked for $270 service A. More

The last few visits the recommended repairs were ridiculously high.....other dealers were at a much more reasonable price. I have had 6-8 cars bought or leased from there would expect better pricing ridiculously high.....other dealers were at a much more reasonable price. I have had 6-8 cars bought or leased from there would expect better pricing. With that said service overall is good. More

I had an outstanding client advisor in Tim McGrath.He I had an outstanding client advisor in Tim McGrath. He was attentive, responsive, and went above and beyond to treat me well. I appreciate all he d I had an outstanding client advisor in Tim McGrath. He was attentive, responsive, and went above and beyond to treat me well. I appreciate all he did. More

Omar always does good job with my - usually - once a year service with my RV. This time needed to replace passenger airbag from a recall on the Sprinter. He is always polite and takes care of the things th service with my RV. This time needed to replace passenger airbag from a recall on the Sprinter. He is always polite and takes care of the things that need to be done. I am particular like Mercedes Benz so he services my personality also!! More