Mercedes-Benz of Hoffman Estates

First new Mercedes. Worked with Abe over the phone. He was the best. Abe worked hard to match us to the perfect car. Claudia was patient and thorough in the setting Worked with Abe over the phone. He was the best. Abe worked hard to match us to the perfect car. Claudia was patient and thorough in the setting up of the car’s personalized features. Felt like a welcomed guest who became part of the family. Love the car. More

I give this dealership a 10/10! Everyone was so patient and kind. My saleswoman specifically Alexa was amazing. Every question we asked she answered without hesitation. She was very Everyone was so patient and kind. My saleswoman specifically Alexa was amazing. Every question we asked she answered without hesitation. She was very knowledgeable, polite and got the job done! Thanks again. More

Nina worked with my on what I wanted and addressed all my concerns. Highly recommend!!! concerns. Highly recommend!!! More

Easy process! Abe was extremely attentive without being pushy. I couldn’t ask for a more professional group and overall experience. Abe was extremely attentive without being pushy. I couldn’t ask for a more professional group and overall experience. More

Great service! Everyone was very helpful. I was satisfied with pricing. Both Julian and Jose were knowledgeable and answered all my questions to my satisfaction. Everyone was very helpful. I was satisfied with pricing. Both Julian and Jose were knowledgeable and answered all my questions to my satisfaction. More

Jacob was awesome! Answered all our questions and was considerate with our guardrails. We bought not one car with him but two! He was also very prompt with our transfe Answered all our questions and was considerate with our guardrails. We bought not one car with him but two! He was also very prompt with our transfers and kept things moving! More

Jacob was awesome, super helpful and friendly. Answered our questions, patient with the kids, worked with us on the trade in, was not pushy. Made the closing process really fast and simple, doing Answered our questions, patient with the kids, worked with us on the trade in, was not pushy. Made the closing process really fast and simple, doing a lot of the paperwork online. We ended up visiting again in a month for another car after shopping around at other dealers. More

Great dealership! I'm extremely satisfied with the service provided to my car.My service assistant is Josephine and I very much appreciate her competence and care for I'm extremely satisfied with the service provided to my car.My service assistant is Josephine and I very much appreciate her competence and care for my S 580. More

This is how a dealership should be ran! I bought online from Arizona and Abe made me feel 100% confident from the very beginning. He was always available, answered every question and I I bought online from Arizona and Abe made me feel 100% confident from the very beginning. He was always available, answered every question and I feel he was 100% honest in representing the car. When I arrived to pick it up and drive it to AZ everything was exactly as discussed. The car was impeccable and the couple detailing issues I noticed were immediately taken care of. Jose was great with setting up my mercedesme account and walking me through all the technical wizard of the car. Absolutely exemplary service by everyone! I could not be happier with the car and with the dealership! Highly recommend them to anyone More

Helpful and friendly. Helped me a lot with my trade in and getting me the new car. Helped me a lot with my trade in and getting me the new car. More