Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The client advisor was warm, professional, and welcoming. He did not feel like a typical car salesman trying to prioritize a sale over the needs and wants of the customer. Being at the dealership felt more He did not feel like a typical car salesman trying to prioritize a sale over the needs and wants of the customer. Being at the dealership felt more like a country club experience than a public location. The staff at MB Hoffman Estates treated me with excellent customer service and listed carefully to what I had to say. It was one of the better experiences I've had at a dealership in a long time. More
A most professional, courteous and outstanding dealership. Crossed all the T’s and dotted all the I’s. Made purchasing a car from their dealership hassle free and painless! Would definitely recomm dealership. Crossed all the T’s and dotted all the I’s. Made purchasing a car from their dealership hassle free and painless! Would definitely recommend them! More
I had a wonderful experience purchasing 2022 glc 300. The process was stress free and pleasant. Abe Zabadneh was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. H The process was stress free and pleasant. Abe Zabadneh was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. He was also very friendly and patient. Thank you. More
Austin was very knowledgeable and patient with me throughout the entire process. He invested a lot of time explaining the different models that I was interested in and packages that work best for my throughout the entire process. He invested a lot of time explaining the different models that I was interested in and packages that work best for my lifestyle. I never felt like he was really trying to “sell me a car”. That goes a long way with me. It was refreshing to work with him and a great experience at the dealership all around. Top notch. I would highly recommend calling Austin if you’re looking for a new Mercedes. More
This was one of the best car buying experience I had with the salesperson . He was very intelligent and knowledgeable. He explained in very details, so I am as Customer can understand . He did answer all my the salesperson . He was very intelligent and knowledgeable. He explained in very details, so I am as Customer can understand . He did answer all my questions with the patience and smile on his face, which was very important for me as a woman. I still smiling after this incredible experience! Thank you Abe Z. More
Salesman seemed inexperienced and not very knowledgeable about the vehicle or it’s history. Not a very friendly atmosphere there as well. The sales manager that estimated the value of my trade completely di about the vehicle or it’s history. Not a very friendly atmosphere there as well. The sales manager that estimated the value of my trade completely disrespected it and continually slammed the soft closed doors after I politely asked him not too. He didn’t know how to put the car in park (dual clutch) and just left it in neutral and got out and took the keys with him so we had to find him to correctly secure the car in park. The overall experience was just not good at all there. More
From the moment I called the dealership through the time of buying my car, I was treated with excellent service. Communication, knowledge of my salesman (Piotr), and white glove service were top notch. I hi of buying my car, I was treated with excellent service. Communication, knowledge of my salesman (Piotr), and white glove service were top notch. I highly recommend this dealership and I will be back to purchase all future cars. Best experience I’ve had at dealership thus far. More
Abe is my sole relationship with this dealer. And he is professional, knowledgeable, honest and trustworthy. What more could you ask for. We gave not get done a deal but I think we will soon! And he is professional, knowledgeable, honest and trustworthy. What more could you ask for. We gave not get done a deal but I think we will soon! More
Really friendly I have the best experience I live in Milwaukee but I will still go to that dealership. Milwaukee but I will still go to that dealership. More