Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,151 reviews
They sold me a $118,000 car that was a customer buy back. Never told me I had a branded title offered to but it back for $90,000. They rip me off I put $36k cash down on this car. Terrible salesman to sell m Never told me I had a branded title offered to but it back for $90,000. They rip me off I put $36k cash down on this car. Terrible salesman to sell me $118 k with a car with a savage title. More
Great experience and awesome inventory! Waiting for the new car was long but worth it! Would recommend to everyone and buy again in future! Waiting for the new car was long but worth it! Would recommend to everyone and buy again in future! More
My father purchased a Mercedes here when I was a kid way back in 2007, and 15 years later I returned to buy my first car here just because I have known the service to be top notch. They treat you like a fam back in 2007, and 15 years later I returned to buy my first car here just because I have known the service to be top notch. They treat you like a family member. S/o Tim McGrath, who was my salesperson. Very knowledgeable and easy to work with. More
By far the best buying experience I have ever had. Austin was very attentive to my families needs. Would definitely recommend buying your next car from Austin and Mercedes-Benz of Hoffman Estates. Austin was very attentive to my families needs. Would definitely recommend buying your next car from Austin and Mercedes-Benz of Hoffman Estates. More
It was nice to deal with Austin. He isn’t pushy and took the time to answer all my questions. He isn’t pushy and took the time to answer all my questions. More
Great experience, this is the second Mercedes we have purchased from your dealership and Nina was great to work with. My wife and I have bought many vehicles and this was the first to come with a bow! purchased from your dealership and Nina was great to work with. My wife and I have bought many vehicles and this was the first to come with a bow! More
BEST! !!!!! REALLY RECOMMEND!! GOT MY CAR, VERY HAPPY! Everyone was extremely helpful, much appreciate! Thank you ABE !!!!! REALLY RECOMMEND!! GOT MY CAR, VERY HAPPY! Everyone was extremely helpful, much appreciate! Thank you ABE More
I had a very pleasant experience buying a new A220 from Austin. I had been passively searching for a new vehicle for about a year and the level of customer service and professionalism I had at MB Hoffman E Austin. I had been passively searching for a new vehicle for about a year and the level of customer service and professionalism I had at MB Hoffman Estates was above anything I previously experienced at a dealership. Start to finish I was in the dealership for no more than 2 hours, that included the test drive, trade-in (which I got a good price on), and all the paperwork. I would definitely recommend anyone looking for a Mercedes should go here and deal with Austin. More
They were easy to deal with and have followed through with everything they said they would. with everything they said they would. More
HE IS DEFINITELY A GREAT SALES CONSULTANT I AM ACTUALY SUPRISED THAT HE IS IN SALES AND NOT A SALES MANAGER HE MADE US FEEL VERY COMFTABLE WE WOULD DEFINITELY LET FRIENDS AND FAMILT KNOW ABOUT OUR EXPERIE SUPRISED THAT HE IS IN SALES AND NOT A SALES MANAGER HE MADE US FEEL VERY COMFTABLE WE WOULD DEFINITELY LET FRIENDS AND FAMILT KNOW ABOUT OUR EXPERIENCE WITH THIS YOUNG MAN DEFINITELY WELL MANURED AND COVERED ALL BASIS ABOUT VEHICLE AND TECHNOLOGY THANK YOU AGAIN ALEX More