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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
December 23, 2022
Oliver was very rude and condescending to my wife and myself. Great dealership and location but I would recommend working with another salesperson. myself. Great dealership and location but I would recommend working with another salesperson. More
by newcarguy2023
Employees Worked With
Oliver Kapelski
December 10, 2022
Avoid these folks. I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried thei I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried their usual technique to convince me that is a great deal. Once they realized that I know my numbers they became a bit angry at me. I called their bluff. I took my Tesla to Loeber Motors and bought a brand new EQS and got 55K for my trade in. $9000 more!! I would not go back to Mercedes Benz of Hoffman Estates again. More
by ehsannini
Employees Worked With
December 09, 2022
Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule in perfect condition, exceeding my expectations. More
by Eric Levy
December 08, 2022
Happy with my purchase. Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni More
by Aljanega
Employees Worked With
November 21, 2022
Abe was amazing to work with. He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family More
by Elyssa P
Employees Worked With
Abe Zabadneh
November 08, 2022
Abe was amazing to work with. He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for all of your inquiries. More
by Matthewjdavidson123
Employees Worked With
Abe Zabadneh
October 24, 2022
Tim McGrath was great to work with and was able to test drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone i drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone involved was helpful and professional. I would highly recommend this dealership. They made a long time Range Rover user into a Mercedes lover. Thanks! More
by Luke
Employees Worked With
Other Employees :
Charlie Trauscht, Mirella Montesinos
October 24, 2022
I had an excellent experience purchasing my first Mercedes-Benz. Tim McGrath and the rest of the team were extremely helpful! They are highly recommended. Mercedes-Benz. Tim McGrath and the rest of the team were extremely helpful! They are highly recommended. More
by NewCar
Employees Worked With
October 20, 2022
They sold me a $118,000 car that was a customer buy back. Never told me I had a branded title offered to but it back for $90,000. They rip me off I put $36k cash down on this car. Terrible salesman to sell m Never told me I had a branded title offered to but it back for $90,000. They rip me off I put $36k cash down on this car. Terrible salesman to sell me $118 k with a car with a savage title. More
by BOOTH_KRISTI
