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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,151 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,151 reviews

January 02, 2023

I had to correct my review as I thought I was reviewing another dealership. I’ve bee shopping around a lot but this is my review for this dealership. First let me say that Zack which is the person that’s b More

by Spartan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Czub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team member.

December 23, 2022

Oliver was very rude and condescending to my wife and myself. Great dealership and location but I would recommend working with another salesperson. More

by newcarguy2023
Recommend Dealer
No
Employees Worked With
Oliver Kapelski
Dec 23, 2022 -

Mercedes-Benz of Hoffman Estates responded

We do not see you in our database as a customer of ours. Please contact Dick Barker at 847-885-7000 to discuss.

December 10, 2022

Avoid these folks. I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried thei More

by ehsannini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike Connolly Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Mercedes-Benz of Hoffman Estates responded

We're happy you were able to find what you were looking for.

December 09, 2022

Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule More

by Eric Levy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spooner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Connolly Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your surprise! Thank you for trusting Mercedes-Benz of Hoffman Estates with your out of state purchase.

December 08, 2022

Happy with my purchase. Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni More

by Aljanega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing.

November 21, 2022

Abe was amazing to work with. He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family More

by Elyssa P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Zabadneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Hoffman Estates responded

We appreciate you sharing your experience.

November 12, 2022

Abe was amazing to work with, highly professional and responsive. I’d recommend him again next time I am in the car market. More

by SP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Zabadneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the opportunity!

November 08, 2022

Abe was amazing to work with. He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for More

by Matthewjdavidson123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Zabadneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the feedback on your five star experience with Mercedes-Benz of Hoffman Estates.

October 24, 2022

Tim McGrath was great to work with and was able to test drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone i More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Trauscht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Dzubakova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirella Montesinos
Oct 25, 2022 -

Mercedes-Benz of Hoffman Estates responded

Welcome to the Mercedes-Benz family! We appreciate your feedback, thank you!

October 24, 2022

I had an excellent experience purchasing my first Mercedes-Benz. Tim McGrath and the rest of the team were extremely helpful! They are highly recommended. More

by NewCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you

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