Mercedes-Benz of Hoffman Estates

I had to correct my review as I thought I was reviewing another dealership. I’ve bee shopping around a lot but this is my review for this dealership. First let me say that Zack which is the person that’s b another dealership. I’ve bee shopping around a lot but this is my review for this dealership. First let me say that Zack which is the person that’s been helping me has been great! He’s gone above and beyond with even the smallest details I’ve inquired about and has followed up every time. If you ever make a decision to inquire at this dealership I would definitely recommend you deal with Zack!!! I don’t know about any other sales persons here but Zack has been awesome!!! My apologies for the mistake Zack on the previous rating but I wanted to make sure I corrected it. 5 Starts for Zack!!! Thanks again for all your help. More

Oliver was very rude and condescending to my wife and myself. Great dealership and location but I would recommend working with another salesperson. myself. Great dealership and location but I would recommend working with another salesperson. More

Avoid these folks. I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried thei I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried their usual technique to convince me that is a great deal. Once they realized that I know my numbers they became a bit angry at me. I called their bluff. I took my Tesla to Loeber Motors and bought a brand new EQS and got 55K for my trade in. $9000 more!! I would not go back to Mercedes Benz of Hoffman Estates again. More

Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule in perfect condition, exceeding my expectations. More

Happy with my purchase. Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni More

Abe was amazing to work with. He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family More

Abe was amazing to work with, highly professional and responsive. I’d recommend him again next time I am in the car market. responsive. I’d recommend him again next time I am in the car market. More

Abe was amazing to work with. He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for all of your inquiries. More

Tim McGrath was great to work with and was able to test drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone i drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone involved was helpful and professional. I would highly recommend this dealership. They made a long time Range Rover user into a Mercedes lover. Thanks! More

I had an excellent experience purchasing my first Mercedes-Benz. Tim McGrath and the rest of the team were extremely helpful! They are highly recommended. Mercedes-Benz. Tim McGrath and the rest of the team were extremely helpful! They are highly recommended. More