Mercedes-Benz of Hoffman Estates

Jacob was wonderful. This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always availabl This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always available to answer any questions needed. We were even set up with a technology specialist to go over the interior design and systems once we received the vehicle. I highly recommend using Jacob for your next purchase. More

For working on a deal out of state, it can be a bit overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and pur overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and purchasing a GLE as smooth as if we lived close by. From discussing every detail about the car to the personalized walk-thru video to the step-by-step of processing a deal including shipping our trade-in and shipping the GLE to us, Jacob was thorough. Jacob even took my calls for my inquiries while with another customer which shows me that all of his customers are a priority. Jacob is absolutely an asset to the Hoffman Estates dealership. MB of Hoffman Estates has an extensive and excellent selection of high quality MB vehicles to choose from. They also have the experience to assist in smooth out-of-state transactions. More

Dear Sam Mohammed, I hope this message finds you well. Thank You for an Exceptional Car Buying Experience I wanted to personally thank you for the outstanding service you provided during the purchase Thank You for an Exceptional Car Buying Experience I wanted to personally thank you for the outstanding service you provided during the purchase of my new 2021 Mercedes-Benz S-580 4MATIC. Your professionalism, attention to detail, and dedication made the entire process smooth and enjoyable. From our first interaction to the moment I finalized the deal, you were knowledgeable and attentive, ensuring I had all the information I needed to make the right decision. It’s rare to find someone who goes above and beyond for their clients, and you certainly did that. I hope to be thrilled with my new car once I received the shipment, and I truly appreciate the time and effort you put into making the experience special. Thank you for all your help! Best regards, Olaniyi Sofoluke More

This was a great experience! First time purchasing out of state and they made it a seamless process! First time purchasing out of state and they made it a seamless process! More

Excellent Service! Our Sales men was Sam Mohammad . Highly Recommend him. He was profesional and never push us on anything. He is the best! Our Sales men was Sam Mohammad . Highly Recommend him. He was profesional and never push us on anything. He is the best! More

Sam, Abe, and Claudia impeccable service. Above and beyond, knowledgeable, and incredibly nice and helpful Above and beyond, knowledgeable, and incredibly nice and helpful More

I Absolutely Loved My Experience At Mercedes Benz of Hoffman with Jacob. He’s Amazing. I Left Satisfied and with the vehicle I wanted. Jacob had me in and out. The staff was so welcoming and nice. I wou Hoffman with Jacob. He’s Amazing. I Left Satisfied and with the vehicle I wanted. Jacob had me in and out. The staff was so welcoming and nice. I would definitely recommend. More

Kirk Anderson gets very high marks from me on my recent purchase of a preowned 2018 AMG GTC. The responses to my texts and calls were always without delay and he supported me through several issues includi purchase of a preowned 2018 AMG GTC. The responses to my texts and calls were always without delay and he supported me through several issues including the fact that I am in New York, the dealership is in Illinois, and the car was destined for my home in Florida! I had interaction as well with others at the dealership and was impressed positively across the board with everyone there. This has been one of the most pleasant experiences with a car dealership in what is now my fiftieth year of car ownership! More

The dealership and employees are amazing humans! Jacob and Ray went above and beyond helping me and my young son find our perfect vehicle just for us!! I feel so incredibly blessed. Thank you Jacob Jacob and Ray went above and beyond helping me and my young son find our perfect vehicle just for us!! I feel so incredibly blessed. Thank you Jacob and Ray More

Good service and reliable Excellent sales person service Knowledable of inventory I recommend dealer to others service Knowledable of inventory I recommend dealer to others More