Back

Mercedes-Benz of Hilton Head

Bluffton, SC

4.5
467 Reviews

155 Fording Island Road

Bluffton, SC

29910

Directions

By Type

Showing 467 reviews

September 19, 2024

Thourough job to address my issues. Car returned when promised Runs fine happy as usual More

by Bobnsally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Marc Galassini, Calie Miller, Nick Field, Allison Saunders, Crystal Bennett
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 19, 2024

Excellent service always! Staff is always polite and thorough. We absolutely love our Mercedes (both!). More

by dwest88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin and Dave and Drew
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Extremely professional and knowledgeable! Delano is awesome! I travel from Statesboro Ga. To receive the services from MBHH More

by Williereddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Sep 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 18, 2024

Micheal Good is the best salesman we've ever worked with! We will definitely come back! More

by patrickzalston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Good 5 Stars, Nick Field
Sep 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We look forward to your next visit! Take care!

September 17, 2024

I find the service department deceitful, incompetent and disrespectful. This is the third time I have had this car in for repair of the same defect. The alert for the defect came on before I got home from More

by alanlenig
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, ???, Delano Bowens, Nick Field
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Mr. Lenig, I am aware of the issue with your active headlight system and have our Service Director and Shop Foreman working on it for you. They will contact you today for a resolution and will provide a GLS as your courtesy vehicle. I apologize for not getting the issue resolved during your last visit. Sincerely, David Miles General Manager dmiles@mercedesbenzhh.com

September 17, 2024

I’m from FL had a blowout on I-95 on Sunday. My car was towed to Mercedes of Hilton Head I walked in Monday morning they took a look at the car replaced the tire and patched the damage so I cou More

by Tsb8517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie, Delano Bowens, Roger Crews
Sep 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 14, 2024

VERY Disappointed in Mercedes-Benz of Hilton Head… just returned to the low country from a great road trip out through Wyoming and Montana touring in our Sprinter, and she needed a bath along with her 20,0 More

by Bwitt211
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Bwitt211, Thank you for speaking with us over your recent service here. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. David Miles General Manager dmiles@mercedesbenzhh.com

September 10, 2024

Superb service! The operation is very organized and efficient. The staff was extremely friendly. Inwas kept updated and my car was done early! More

by flyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Delano Bowens
Sep 13, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Great service by my advisor. And quick diagnostic by mechanics. Clean nice dealership. Everyone very friendly More

by Lollypophill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Sep 13, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Very pleasant to work with everyone. All people involved in transaction was friendly only thing that was hard was the time , going from one to another. Sales person was great More

by sueboelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Field
Sep 07, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

...
6
...