Mercedes-Benz of Hilton Head

I live in Virginia and purchased a certified 2011 Mercedes E350 Blutec from Nelson Gassman seeing only photographs of the car along with only his verbal description. I flew to Hilton Head and was pic Mercedes E350 Blutec from Nelson Gassman seeing only photographs of the car along with only his verbal description. I flew to Hilton Head and was picked up promptly by a driver from the dealership. When I arrived Nelson was waiting for me with all the paperwork nicely organized and efficiently dealt with that part of the purchase. The general manager was also organized and courteous with the final documents. Now, the car! It is beautiful and everything Nelson described and I anticipated. Unless I looked at the odometer I would have sworn it was a new vehicle. Nelson took his time demonstrating the operation of the Command system and other operational functions. I had researched comparison vehicles located as far away as Arizona and in the end Nelson's courteous manner and fair price sold me on this dealership. I'm a completely satisfied customer and give Nelson Gassman my highest recommendation. It's worth mentioning that of all the car dealerships I contacted prior to my purchase Nelson is the only one who took the time to write a letter of introduction before we began serious car buying talks. Nelson also arranged for the purchase of optional rubber floor matts and a front window sun screen and gave me a discount on both. When searching for a new or pre-owned Mercedes you would do well to contact Nelson Gassman at Mercedes-Benz of Hilton Head. More

We have bought two E350s from Dave Trecki in sales: a new bluetec 2011 two years ago and a used 2011 convertible recently. Dave is a consummate professional - he suggests but does not pressure; he advises, bluetec 2011 two years ago and a used 2011 convertible recently. Dave is a consummate professional - he suggests but does not pressure; he advises, but does not try to convince. I have dealt with automotive sales people for almost 50 years and can count on one hand the ones whom I felt I could trust to be fully honest. Dave is one of those few. The service department has been extremely helpful also. We had sensor problems (check engine light) with our bluetec, but James and the rest of the service crew stuck with it until the problem was resolved. They provided a choice of shuttle pick-up/drop-off when it was appropriate or a clean, serviceable loaner when I asked for one. Frankly, if the service department had been less professional on the bluetec, we would not have come back for another Mercedes. You expect to be treated well at a Mercedes dealership, and HH Mercedes-Benz met that expectation. More

Thank-you ED for a great car buying experience. No pressure and got the perfect car. Will go to Hilton Head Benz for my next purchase. Thank-You again..Jeff Lehr...Bluffton. pressure and got the perfect car. Will go to Hilton Head Benz for my next purchase. Thank-You again..Jeff Lehr...Bluffton. More

Dear Sirs, We purchased a used auto from Nelson Dear Sirs, We purchased a used auto from Nelson Gassman several weeks ago. He and your dealership treated my wife and I with the highest profession Dear Sirs, We purchased a used auto from Nelson Gassman several weeks ago. He and your dealership treated my wife and I with the highest professionalism I have ever experienced when buying an auto. Nelson made us feel special, as well as important. I am a real estate salesperson, and pride myself on treating my clients, the way Nelson treated us. When I need additional transportation Nelson Gassman and Mercedes of Hilton Head will get my business. Regards, Victor Schwarzer More

My experience at the Mercedes-Benz of Hilton Head was pleasurable! From the first contact over the phone with Nelson Gassman, the experience was professional and pleasant. The vehicle was priced great pleasurable! From the first contact over the phone with Nelson Gassman, the experience was professional and pleasant. The vehicle was priced great and it was everything it was advertised as on the internet. I had been car searching for about 2 months, and I was happy to end my search with this dealer and this vehicle. I would recommend family and friends to purchase from Mercedes-Benz of Hilton Head! More

We drove 2.5 hours to purchase our vehicle from this dealership. The customer service was AMAZING. Smooth, friendly sales process. This is the way ALL dealerships should handle the sales process. Thanks dealership. The customer service was AMAZING. Smooth, friendly sales process. This is the way ALL dealerships should handle the sales process. Thanks Dave!! We'll be back and will definitely recommend this dealership to all our friends. More

We had a very pleasant experience and Nelson Gassman ,our sales representative, did a great job during the entire process. I have had previous experience with their service department and always satisfi ,our sales representative, did a great job during the entire process. I have had previous experience with their service department and always satisfied with that experience as well. James Hammond in the service department always does an outstanding job for me. David James More

Whether it is to purchase or just stop in to get the car washed or serviced, the experience is always positive. If I am waiting for my car, Dave Trecki always makes time to chat with me. The staff is very washed or serviced, the experience is always positive. If I am waiting for my car, Dave Trecki always makes time to chat with me. The staff is very accommodating. and the showroom/waiting area is comfortable. This is our second Mercerdes and I know it will not be our last. More

Nelson Gassman was very friendly and profesional aiding me in the purchase of my new car. He made purchasing an easy decision with helpful responses to any questions. me in the purchase of my new car. He made purchasing an easy decision with helpful responses to any questions. More

Nelson Gassman is very friendly and knowledgable. Nelson was pleasant to work with,he has great customer skills and it was a pleasant experience buying a car from this dealership. was pleasant to work with,he has great customer skills and it was a pleasant experience buying a car from this dealership. More