Mercedes-Benz of Hilton Head

Went to Mercedes-Benz of Hilton head after I had a bad experience with Critz of Savannah.. I met with Mark Kicenski and he immediately gave me his attention.. he allow me to tell him what I had and what I experience with Critz of Savannah.. I met with Mark Kicenski and he immediately gave me his attention.. he allow me to tell him what I had and what I wanted to happen with the sale of the car I wanted. The first one I drove I was in LOVE.. so thanks to Mark and Ms. Teresa for making me happy with my first Mercedes... More

I just bought a certified pre-owned Mercedes from this dealership; the transaction was very smooth and everyone was very helpful and friendly, including my salesperson Henry, all the other salespeople, an dealership; the transaction was very smooth and everyone was very helpful and friendly, including my salesperson Henry, all the other salespeople, and Teresa in finance, and really everyone. When the time comes I will definitely return to trade in this car. Our family also owns a Honda and now we will bring that in for service and eventually trade in when the time comes. Thanks for all you do! Keep up the great work. More

Second car I've bought from this dealer and have rec'd great buying experiences both times. I/we investigated all brands before we purchased our latest GLC300W4. At every visit we were treated exceptional great buying experiences both times. I/we investigated all brands before we purchased our latest GLC300W4. At every visit we were treated exceptionally well and were not pushed or felt unimportant, (can not say that for some other dealers in the area). We test drove vehicles as we needed to get our feeling for the car. I know the service dept will treat us well also, since our other E400 has been serviced there. More

Allison Saunders made my purchase stress free. I didn’t feel pressured and she understood what it was I was looking for and made it happen. I will surely think of her for future purchases. feel pressured and she understood what it was I was looking for and made it happen. I will surely think of her for future purchases. More

Salesperson Henry Freeman is awful, ask for another salesperson. He knows nothing about the cars. He did not know about their inventory or how the car works, functions and features. All he can do is g salesperson. He knows nothing about the cars. He did not know about their inventory or how the car works, functions and features. All he can do is get you the keys and tell you cars are selling like hot cakes. Dealership only has 2 people (Dawn & Allison) on staff that can tell you about the vehicle features, disappointing. If you choose to buy a car here ask for Dawn, she knows all about the vehicles and customer service. More

Allison Saunders always ROCKS IT! Her attention-to-details is unsurpassed. Purchased a certified C-Class and it was cosmetically restored to factory-new perfection. attention-to-details is unsurpassed. Purchased a certified C-Class and it was cosmetically restored to factory-new perfection. More

We worked with Mike Good to make a recent purchase of a new vehicle. He was extremely knowledgeable and excellent to work with as was the whole staff at the dealership. I would highly recommend Hilton H new vehicle. He was extremely knowledgeable and excellent to work with as was the whole staff at the dealership. I would highly recommend Hilton Head Mercedes More

Who says that selling cars is a man's game. At Mercedes-Benz of Hilton Head the men don't rule -- WOMEN RULE! I recently purchased a CLA 250. I had an outstanding customer experience, provided b Mercedes-Benz of Hilton Head the men don't rule -- WOMEN RULE! I recently purchased a CLA 250. I had an outstanding customer experience, provided by Sales Consultant Allison Saunders and Business Manager Teresa Semmler. I walked-in and an hour & 15-minutes later my purchase was complete. I came back the next-day to sign the paperwork and pick-up my pristinely detailed vehicle. Bravo, ladies...5 stars all around! I highly recommend the Mercedes-Benz of Hilton Head. I will assuredly be a repeat customer. More

Contacted MB Hilton Head by email for a quote on a new E450. Received the best quote of any dealership I contacted. All communications were via email until the day I picked up the car. Everything was a E450. Received the best quote of any dealership I contacted. All communications were via email until the day I picked up the car. Everything was as communicated - no tricks. Allison Saunders was outstanding to work with. Everyone was excellent at the dealership - helpful and knowledgeable. The transaction was incredibly smooth which was appreciated since I live in Georgia and was concerned about tax and title issues when buying a car from a different state. Everything was taken care of - thank you Teresa Semmler. More

Henry Freeman made this the best experience buying a car.He is a pleasure to work with. He was helpful, informative without any sale pressure. car.He is a pleasure to work with. He was helpful, informative without any sale pressure. More