Mercedes-Benz of Hilton Head

The service tech, Delano Bowen is great to work with. I always work with him when I have to have service done. I always work with him when I have to have service done. More

Excellent customer service! Communication is email and text are extremely helpful. Keep up the great work. One satisfied customer. Communication is email and text are extremely helpful. Keep up the great work. One satisfied customer. More

Service staff capable and professional. Planned maintenance effectively communicated in advance with results completed accurately and on-time. Planned maintenance effectively communicated in advance with results completed accurately and on-time. More

Great work and fast repairs. The techs were very responsive and kept me updated on their progress. The techs were very responsive and kept me updated on their progress. More

I came yo pick up my car after service. The routine oil change and tore rotation WERE NOT DONE, per my request. The car was dirty outside, and NOT vacuumed. I was there over an hr, dealing The routine oil change and tore rotation WERE NOT DONE, per my request. The car was dirty outside, and NOT vacuumed. I was there over an hr, dealing with these issues and going back inside to ask for things. Sorely, disappointed. Especially since it's an hr away. More

Fast, professional, and courteous service. Very knowledgeable and helpful. I have had a lot of work done here and they know my car and always lead me in the right direction. Very knowledgeable and helpful. I have had a lot of work done here and they know my car and always lead me in the right direction. More

Service Advisor Michael Burns provided exemplary service in repairing my car promptly after an accident. If I purchase another car from Mercedes Benz of Hilton Head it will be because the service provided b in repairing my car promptly after an accident. If I purchase another car from Mercedes Benz of Hilton Head it will be because the service provided by Michael Burns More

Mercedes-Benz of Hilton Head was awesome. There customer service was a 10. I would highly recommend to any used or new car shopper. There customer service was a 10. I would highly recommend to any used or new car shopper. More

My visit was a bit of an emergency and that my left rear tire was in trauma. A new tire was provided, under my insurance plan from my Florida dealer, and I ended up after leaving my car for two hours, payin tire was in trauma. A new tire was provided, under my insurance plan from my Florida dealer, and I ended up after leaving my car for two hours, paying less than $10 and being able to get on the road and head back to Florida They were Lifesavers for me and I so appreciate the care and secure feeling I had when I left More

Excellent service given with courtesy and promptness. Car was returned as promised. Was given a loaner Car was returned as promised. Was given a loaner More