Mercedes-Benz of Hilton Head

Clean, organized, customer friendly, environment. Also providing refreshments for customers is awesome. And great customer service from my service advisor Robert Howard. A+ Also providing refreshments for customers is awesome. And great customer service from my service advisor Robert Howard. A+ More

This is the second GLC 300 I have purchased from Nick Fields and Mercedes of Hilton Head, both excellent experiences. Fields and Mercedes of Hilton Head, both excellent experiences. More

Service writer understood the urgency and magnitude of my problem…got me a loaner, when none were available…help me re program the Command system…followed up…can’t ask for more than that problem…got me a loaner, when none were available…help me re program the Command system…followed up…can’t ask for more than that More

I got stuck out of state with a blow out. Robert, his Service Manager and the rest of the team went above and beyond to get me a loaner car, order the tire and get it on my car as soon as the Robert, his Service Manager and the rest of the team went above and beyond to get me a loaner car, order the tire and get it on my car as soon as they possibly could. There are not enough stars to give this dealership for their customer service even though I did not buy the car there. More

Been a customer for 12 years they are all so pleasant and go above and beyond to meet your needs Monica was my service representative for the first time and was excellent best of all the service reps I’ve h go above and beyond to meet your needs Monica was my service representative for the first time and was excellent best of all the service reps I’ve had over the years great communication my car is old but will never get rid of it because this dealership is number one in the world!!! More

Excellent customer service and workmanship! I appreciate the communication and pleasant interactions with all! It is also great to have honest people working on your car with superior experti I appreciate the communication and pleasant interactions with all! It is also great to have honest people working on your car with superior expertise! Pleasant experience, start to finish! More

They have always been good to me at Mercedes of Hilton Head Micheal Burns has been great he has gone the extra mile to make sure I have a good experience every time I need service They were good enough Head Micheal Burns has been great he has gone the extra mile to make sure I have a good experience every time I need service They were good enough to bring my car to my house after service you just don't find this type of customer service anymore! More

Polite, answered the phone, spoke clearly. job done we’ll I will go back to do more business. job done we’ll I will go back to do more business. More

Bought a new C300 from Allison Saunders this past week. Excellent experience from walking into the showroom to walking out with a new car. Very fair with my trade in and made process as simple and easy a Excellent experience from walking into the showroom to walking out with a new car. Very fair with my trade in and made process as simple and easy as possible. Highly recommended, five stars. More

Great experience under tough circumstances. Highly reommend, friendly efficient. Robert was top notch and very helpful Highly reommend, friendly efficient. Robert was top notch and very helpful More