Mercedes-Benz of Hilton Head
Bluffton, SC
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Wonderful dealership. From the moment I arrived I was greeted with a smile. Allison Saunders was my salesperson. Personable and knowledgeable are two ways to describe he From the moment I arrived I was greeted with a smile. Allison Saunders was my salesperson. Personable and knowledgeable are two ways to describe her. She was not pushy and understood what I was looking for and put us in that car. Next we met with David Guzman who explained all the technology associated with the car. A very patient man that went over a few features that I had trouble comprehending the first time through. To sum it up, it was a non stressful experience and actually enjoyable. Alfred. More
Allison Saunders, Sales & Leasing Consultant of Mercedes-Benz, HILTON HEAD, Bluffton, SC, has been our sales consultant for the past five years. She has been consistently a source of professionalis Mercedes-Benz, HILTON HEAD, Bluffton, SC, has been our sales consultant for the past five years. She has been consistently a source of professionalism, knowledge of updates, efficiency, kindness and a willingness to assist clients. She deserves commendation from Mercedes-Benz, for she is truly an asset to Mercedes-Benz. More
This is the best dealership that I have ever dealt with. Bobby was a super big help to me when I needed a car immediately. He was efficient, thorough and fast in the entire transaction. From start to fin Bobby was a super big help to me when I needed a car immediately. He was efficient, thorough and fast in the entire transaction. From start to finish, it was an absolutely perfect transaction. I highly recommend Mercedes-Benz of Hilton Head if you are looking for a truly positive car buying experience. I will never buy a car anywhere else. If you choose Mercedes Benz of Hilton Head, ask for Bobby. He is honestly the best I have ever worked with. Sandy Gohl More
Easy to get an appointment. Caring service advisor, Robert Howard worked with me to select service I wanted performed..Car looks looks great and knowing all functions are “green Caring service advisor, Robert Howard worked with me to select service I wanted performed..Car looks looks great and knowing all functions are “green” makes me confident in it performance when I drive the car, a GLC300. More
My salesman Mike was great, they did not have a vehicle I wanted so he said he would keep a look out for me. A week later he texted me to say they just unloaded my car off the truck! wanted so he said he would keep a look out for me. A week later he texted me to say they just unloaded my car off the truck! More
I came in to have some minor bodywork done which was done in a timely fashion at a very reasonable price. Monica Vickers is a Rockstar leader!!! in a timely fashion at a very reasonable price. Monica Vickers is a Rockstar leader!!! More
This is the best dealership I have felt with, they are friendly, very professional and do an outstanding job taking care of my two cars. Monica Vickers is the main reason I get all my maintenance done at friendly, very professional and do an outstanding job taking care of my two cars. Monica Vickers is the main reason I get all my maintenance done at this dealership. More
Teresa Semmler, Business Manager - unprofessional. Paying cash, traveled several hours to dealership, ready to make wire transfer per instruction sheet emailed from salesperson the day earlier (in res Paying cash, traveled several hours to dealership, ready to make wire transfer per instruction sheet emailed from salesperson the day earlier (in response to my question of how payment was to be made) - Ms. Semmler asking how I expected to make payment ... that wire transfer not acceptable to her. Never recognized that instructions came from the dealership ... unapologetic as representative of dealership. Would I buy again from MB-Hilton Head? No. More
Made an appointment the day before we were to pick up the car, at the salesperson’s request. Car was brought to us not clean (was a program car). Test drove the car and came back and the car was sent to be d car, at the salesperson’s request. Car was brought to us not clean (was a program car). Test drove the car and came back and the car was sent to be detailed, was not as clean as expected (coffee stains remain on the touchpad). Then (even though we made an appointment) waited (and watched) while other patrons were greeted with water and taken in to be financed ahead of us. More
Service was more than super. Monica has that special touch to make you vehicle come out just like new. she listens and addresses our every need. Thank you Monica has that special touch to make you vehicle come out just like new. she listens and addresses our every need. Thank you More