Mercedes-Benz of Hilton Head

I was dissatisfied with service and Chris the shop Forman came to my home and corrected everything. He solved the problem quickly. He was prompt, pleasant and courteous. came to my home and corrected everything. He solved the problem quickly. He was prompt, pleasant and courteous. More

Happy that dealership informed me each time they found an issue that needed repair with the cost & necessary of repair issue that needed repair with the cost & necessary of repair More

The service department did a great job with communication before during and after, job well done Thanks for the attention before during and after, job well done Thanks for the attention More

Great Service. They truly take care of their customers after the sale by providing a great service department. They truly take care of their customers after the sale by providing a great service department. More

Efficient, timely service - Robert was most pleasant and kept us apprised of work in progress. Clearly explained options with assurances we could call or visit if further service was required. Even contac kept us apprised of work in progress. Clearly explained options with assurances we could call or visit if further service was required. Even contacted our dealer in London, Ontario, Canada, to convey information re punctured tire and its replacement. More

I have brought my car into this dealership and have had nothing but problems. I will most likely never buy another Mercedes because of this. Today, I drove away only to find out the minor issue I had with nothing but problems. I will most likely never buy another Mercedes because of this. Today, I drove away only to find out the minor issue I had with my car wasn’t corrected. More

This dealership is quality driven in all facets of the business but very expensive. After warranty they are not competitive. business but very expensive. After warranty they are not competitive. More

This dealer is the most honest and sincere that I have been to. They are very knowledgeable about the product and direct about their approach to solving the the issue. been to. They are very knowledgeable about the product and direct about their approach to solving the the issue. More

Despite no appointment and a serious fault under warranty the guys at Hilton Head Mercedes Benz did an amazing job getting my car back on the road quickly and in time for my road trip the guys at Hilton Head Mercedes Benz did an amazing job getting my car back on the road quickly and in time for my road trip More

Great communication throughout Melissa was great - kept us informed and was great to work wit. us informed and was great to work wit. More