Mercedes-Benz of Hilton Head

From initial arrival to the completion of my vehicles service, MB of Hilton Head checked all the boxes. Friendly greeting from my Advisor Brian as well as the staff. Complimentary shuttle provided to jus service, MB of Hilton Head checked all the boxes. Friendly greeting from my Advisor Brian as well as the staff. Complimentary shuttle provided to just about anywhere with an amazing driver smiling 100% of the time. Parts department personnel are on their game, with knowledgeable staff that is willing to help at all costs, thanks for your assistance Brian in parts!! I would not think twice about bringing your MB to this dealer for service, their techs seem to really care and are driven by great management!! More

Awesome service from an amazing dealership! !! Helpful service department that truly care about customers!!Steve Bieritz !! Helpful service department that truly care about customers!!Steve Bieritz More

Nice place. Friendly sales group. But Service department has always been a disappointment. Very little communication, and when I come in to pick ip the car, the Friendly sales group. But Service department has always been a disappointment. Very little communication, and when I come in to pick ip the car, there is no discussion about what they did. More

Friendly staff and service department was very helpful. No complaints there. A non eventful day. No complaints there. A non eventful day. More

Nick, the salesman, was very nice and helpful. Dealership was very clean and spacious. Goodbye Dealership was very clean and spacious. Goodbye More

I gave Hilton Head Mercedes a five star on their ratings. Monica is an outstanding leader in the service department. She make sure everything is taken care of and on time. She is very responsive to any quest Monica is an outstanding leader in the service department. She make sure everything is taken care of and on time. She is very responsive to any questions or concerns. More

They picked up my car valet service, which I was super excited they offered. Then called me at 3 pm to tell me it would be delivered back after 5 pm. It was never returned to me. At 6 pm I called and got excited they offered. Then called me at 3 pm to tell me it would be delivered back after 5 pm. It was never returned to me. At 6 pm I called and got VM. I had the valet drivers cell number so I called him and he said my options were to wait until the next morning or have him deliver it but I had to drive him back to the dealership. He was extremely professional and I’m grateful that he returned my car to me. But I’m shocked I never heard a word from the service coordinator, manager or dealership, no apology or anything! I will not be taking my car back to this dealership. More

Good well trained people. Monica, Brian, & Nick Marc -word word word word word word word bye. Already did 15 Monica, Brian, & Nick Marc -word word word word word word word bye. Already did 15 More

Personable. Attentive. Keeps owner updated on service progress. Great “concierge” service relative to temporary transportation while auto in “the shop”. Timely c Attentive. Keeps owner updated on service progress. Great “concierge” service relative to temporary transportation while auto in “the shop”. Timely completion of required work (replacement of stuck valve in suspension compressor). More

Even tho my car came from my dealer in Pa. ( SUN MOTOR CARS ) the local dealer has always been very helpful and very nice !!! ( SUN MOTOR CARS ) the local dealer has always been very helpful and very nice !!! More