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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.5
464 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 465 reviews

October 30, 2024

Nice fast job once the parts arrived Delano is very good at explaining everything that needs repair More

by erniemarsico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Nov 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Great and fast service, there was an issue but it got resolved in the best way possible all thanks to Chris! Give that man a raise! More

by Deashawnross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Delano Bowens
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Great staff great service, I highly recommend them, you won’t be disappointed, it was worth it. More

by Carl580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Saunders
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2024

Very professional and friendly. Wayne was patient and helpful, a credit to the dealership. Recommended. More

by Des
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We look forward to your next visit! Take care!

October 27, 2024

Awesome service dept. Epitome of Mercedes quality and care. Took care of my vehicle with care. Great team! More

by ajp083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept.
Report | Print
Oct 31, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Hilton Head!

October 26, 2024

The service today was exceptional. Michael the service representative was outstanding. He explained the service in detail. More

by pbennett770
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns 5 stars.
Report | Print
Oct 26, 2024 -

pbennett770 responded

The service today was exceptional. Michael the service representative was outstanding. He explained the service in detail.

Oct 28, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2024

Very cordial service personnel. Timely service on our Sprinter while we waited and very reasonable charges for work done. More

by geoffleroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Oct 26, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2024

Courteous friendly, ,helpful willingness to listen to the problem and help find the best solution. More

by m_lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacquline, Delano Bowens
Report | Print
Oct 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

The service tech, Delano Bowen is great to work with. I always work with him when I have to have service done. More

by nautij.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Oct 19, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Excellent customer service! Communication is email and text are extremely helpful. Keep up the great work. One satisfied customer. More

by Gerty82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Lynn , Delano Bowens
Report | Print
Oct 19, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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