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Mercedes-Benz of Hilton Head

Bluffton, SC

4.5
539 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 539 reviews

March 20, 2025

Today's visit could not have been better. My service agent (Robert) was super kind, courteous and efficient. This dealership is always excellent and today may have been my best appointment. More

by barsweelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 22, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you for your kind review; we are happy to pass along your comments to the Robert here at Mercedes-Benz of Hilton Head! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2025

They are all very friendly and always take care of my needs! Thank you very much! More

by palmettoporches
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Mar 22, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Hilton Head. We're happy we could meet your expectations! We hope to see you soon!

March 18, 2025

Was on vacation and had a service problem. Dealership was Very responsive and professional. Communication was great and they kept in contact with updates throughout the repair. We were back on More

by K Topel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

The service rep Robert patiently took care of a rather complex issue. I am quite satisfied with the experience. I have been a long time customer of this dealership. More

by jflickinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Monica, Delano Bowens
Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with Robert! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2025

I’m always pleased with the friendliness and professionalism of this dealership.. The work done was fast and efficient and the waiting area thinks first of the customer. More

by Terrytjones10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, courtesy driver.
Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

March 16, 2025

I drive an hour to go to Hilton head to have them service my car. I have always been impressed with their service. More

by buy1sell1realestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns does a good job
Mar 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

March 16, 2025

Excellent service at last visit. Accomplished all tasks in one visit. Deborah the service coordinator went over and beyond to get the vehicle finished on time because I would not hav More

by Petvetrx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Nakamura
Mar 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with Deborah! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2025

Quick, prompt, courteous service. Service advisor was very professional. I was pleased with the overall process More

by rbach86709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Mar 17, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2025

This dealership is very professional and knowledgeable always available to answer questions and is very courteous. More

by ian2bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
Mar 17, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2025

All employees were very professional and friendly. They seemed genuinely concerned about ensuring my visit went as smoothly as possible. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Mar 16, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!