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Mercedes-Benz of Hilton Head

Bluffton, SC

4.6
626 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 626 reviews

July 11, 2025

Debbie is the absolute BEST in the service department. She was an amazing communicator with me the entire time.. More

by monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Jul 14, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Monica, thank you for your incredible review! We are thrilled to hear that Debbie provided exceptional service and communication during your visit. We're lucky to have such a dedicated team member. We hope to see you again soon!

July 10, 2025

They were outstanding. We were stranded on Hilton Head Island. They diagnosed the problem, overnighted the part, and fixed it in less than 24 hours. Michael Burn was so hel More

by btucker5945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burn
Jul 12, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 04, 2025

Excellent staff and service. Knowledgeable technicians. Excellent customer care. Comfortable customer lounge with refreshments whilst waiting. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns, Monica Vickers, Delano Bowens
Jul 07, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2025

Seamless process. I got an amazing deal which got me out of a lease two years early because I had already reached milage. Got into a better car and my lease payment we More

by Caherzog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Milewski
Jul 04, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We hope to see you soon!

July 03, 2025

Always friendly service and updates from all the staff. Appreciate the follow ups and having a loaner available. More

by lmadzy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard, Delano Bowens
Jul 05, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 02, 2025

We traded in our Land Rover for a CLE 300, and while we ultimately secured a fair deal, the trade allowance could have been more generous. Additionally, the service we received and the way the car was pres More

by erik.h.engblom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Crapps, Gabrielle Randazzo, Mark Kicenski
Jul 06, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

The service we and our Sprinter RV received was outstanding! Delano Bowens had us back on the road in less than 2 hours! More

by yoders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Jul 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Jason and the team were very professional and their service was outstanding. Again, thank you. More

by dsandramack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Griswiold
Jul 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2025

Very attentive, competent and gracious Service Department team. Very satisfied with all aspects of the scheduled service. More

by roybowen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens, Allison Saunders
Jun 30, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2025

The dealership was outstanding in the way they expeditiously handled my new/used vehicle (Ford F-150 XLT Super Crew Truck). Larry Marks is the best and David Miles is the greatest. It was a pleasu More

by jspeters913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Miles, Larry Marks, Jason Reed,Ty Toth
Jun 30, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!