Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.6
659 Reviews
Call Dealership (843) 815-0300
View Awards

155 Fording Island Road

Bluffton, SC

29910

Directions

By Type

Showing 659 reviews

October 31, 2024

Fantastic crew. Very knowledgeable and professional. Had the vehicle I wanted and delivered the same day. More

by mheemer46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, Mark Healy, Nick Field, Crystal Bennett
Report | Print
Nov 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

Did the job, car returned clean and polished. Completed on time. Nice people to deal with More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael burns, Delano Bowens
Report | Print
Nov 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hi Ron, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

Efficient check in. Car scheduled to be done at 3 pm. Not notified until 4:30 that a part was needed & would not be ready until the next day. More

by Ima3638
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Nov 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (843) 960-9600.

October 30, 2024

I felt the service manager, service contact and especially the technical manager cared about providing quality satisfaction. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technical contact, Delano Bowens
Report | Print
Nov 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hello Frank, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

Nice fast job once the parts arrived Delano is very good at explaining everything that needs repair More

by erniemarsico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Nov 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Great and fast service, there was an issue but it got resolved in the best way possible all thanks to Chris! Give that man a raise! More

by Deashawnross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Delano Bowens
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Great staff great service, I highly recommend them, you won’t be disappointed, it was worth it. More

by Carl580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Saunders
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2024

Awesome service dept. Epitome of Mercedes quality and care. Took care of my vehicle with care. Great team! More

by ajp083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept.
Report | Print
Oct 31, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Hilton Head!

October 27, 2024

Very professional and friendly. Wayne was patient and helpful, a credit to the dealership. Recommended. More

by Des
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We look forward to your next visit! Take care!

October 26, 2024

The service today was exceptional. Michael the service representative was outstanding. He explained the service in detail. More

by pbennett770
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns 5 stars.
Report | Print
Oct 26, 2024 -

pbennett770 responded

The service today was exceptional. Michael the service representative was outstanding. He explained the service in detail.

Oct 28, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
21
22
23
...
66