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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.5
525 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 525 reviews

March 17, 2025

I’m always pleased with the friendliness and professionalism of this dealership.. The work done was fast and efficient and the waiting area thinks first of the customer. More

by Terrytjones10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, courtesy driver.
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Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

March 16, 2025

I drive an hour to go to Hilton head to have them service my car. I have always been impressed with their service. More

by buy1sell1realestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns does a good job
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Mar 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

March 16, 2025

Excellent service at last visit. Accomplished all tasks in one visit. Deborah the service coordinator went over and beyond to get the vehicle finished on time because I would not hav More

by Petvetrx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Nakamura
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Mar 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with Deborah! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2025

Quick, prompt, courteous service. Service advisor was very professional. I was pleased with the overall process More

by rbach86709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Mar 17, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2025

This dealership is very professional and knowledgeable always available to answer questions and is very courteous. More

by ian2bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
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Mar 17, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2025

All employees were very professional and friendly. They seemed genuinely concerned about ensuring my visit went as smoothly as possible. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 16, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 11, 2025

Excellent customer experience. Service was quick and on time. Also they are flexible and prepared. More

by mauryore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
Report | Print
Mar 15, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Called Friday evening. They got me in Tuesday morning. Serviced Sprinter and said if there were other issues to please call. Overall good job. More

by raburch81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 15, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2025

Very fast and friendly service. Robert Howard was polite and wonderful. The loaner car was beautiful and was tempting me to upgrade. Wonderful experience! More

by Sknauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 13, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with Robert! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

Pre-arranged service call. Emailed list of issues and test drove car with technician. Issue acknowledged and parts ordered. Other questions being researched and answer pending. More

by mnmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Mitchel
Report | Print
Mar 09, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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