Mercedes-Benz of Hilton Head

Nothing memorable about service writer, quote text was lacking information (what exactly was being performed). It’s the cashier that’s the reason I will try another dealership. She was condescending the m lacking information (what exactly was being performed). It’s the cashier that’s the reason I will try another dealership. She was condescending the moment I spoke with her, complaining about where I parked the loaner, explaining to me that the sales staff doesn’t like the service departments loaners in front of the dealership. It was my first time at this dealer, nobody told me where to part, and to be honest I do t care if there are problems between the sales and service staff. I just paid $1000 for an oil change, you can have someone move the car. She was rude and there are plenty of alternatives so I’ll be taking g my business to another dealership. More

Helpful friendly knowledgeable about cars helped with getting car registered in South Carolina and helped call my insurance company getting car registered in South Carolina and helped call my insurance company More

From beginning to end, we had a wonderful experience at the dealership. Our sales representative was amazing!!! Dora was so professional and tuned into us, and our needs. I wish every dealership was like t the dealership. Our sales representative was amazing!!! Dora was so professional and tuned into us, and our needs. I wish every dealership was like this one! Dora made our purchase so easy. More

It was a pleasure to work with Allison S, as she made a deal on a lease that works out well. The dealership crew is very friendly and courteous. We will recommend to our friends deal on a lease that works out well. The dealership crew is very friendly and courteous. We will recommend to our friends More

The finest customer experience I have ever had. I had a repair done on my 450 GLE. Did not buy the car there. From the initial phone call to driving away if was clearly the finest. I had a repair done on my 450 GLE. Did not buy the car there. From the initial phone call to driving away if was clearly the finest. More

Sprinter service is great. The customer service is very polite and helpful. The RV Service manager was very informative in how to solve our problem. The customer service is very polite and helpful. The RV Service manager was very informative in how to solve our problem. More

Everything was exceptional. Dora is so patient with you and ensure you get what you loves . Dora is so patient with you and ensure you get what you loves . More

The service on my car was excellent. Everyone was friendly and helpful. Abigail was the best. Everyone was friendly and helpful. Abigail was the best. More

From the moment of dropping off and picking up everything was swift and easy. Delano was informative with what was to be expected . They delivered quality service , thank you MB Hilton Head was swift and easy. Delano was informative with what was to be expected . They delivered quality service , thank you MB Hilton Head More

Great work but delayed by the inability to get needed parts on a timely basis. parts on a timely basis. More