Mercedes-Benz of Hilton Head

The dealership took in my towed car and managed to fit it in within 3 days. They provided detailed information in text and a call. They were very efficient and professional! I was pleased with the quick retu in within 3 days. They provided detailed information in text and a call. They were very efficient and professional! I was pleased with the quick return of my car. It drives so well now 😀 More

Brian (my service rep) was awesome, kept me informed, explained everything needed. MB was able to get me in within a week (my Range Rover 1.5 months🙁). Thinking of purchasing another Mercedes explained everything needed. MB was able to get me in within a week (my Range Rover 1.5 months🙁). Thinking of purchasing another Mercedes More

Everything was Great , from work to customer service everything was what I had hoped and it exceeded that everything was what I had hoped and it exceeded that More

Great people to do business with ! Very professional fairly priced very clean facilities and convenient! Very professional fairly priced very clean facilities and convenient! More

Delano the service representative assigned to me is arrogant, talks in one sentence condescending and it makes you wonder if he knows anything. Rather than stating details of the current status of the arrogant, talks in one sentence condescending and it makes you wonder if he knows anything. Rather than stating details of the current status of the glc fuel pump recall he blames issues with the car on the driver! I would not recommend him at all. More

Great customer service. Took care of my car w/o an appt. due to concerns of the issue, completing it same day so I can make it home, almost 3hrs away. Took care of my car w/o an appt. due to concerns of the issue, completing it same day so I can make it home, almost 3hrs away. More

Very nice and courteous service managers. Work was done professionally and on time. Very pleased. Work was done professionally and on time. Very pleased. More

The Service department is wonderful. I brought my 2006 SLK 280 in with multiple problems, and was kept informed bi-weekly from your excellent Service Advisor, Abigail Mitchell.. I brought my 2006 SLK 280 in with multiple problems, and was kept informed bi-weekly from your excellent Service Advisor, Abigail Mitchell.. More

Service work was incomplete, air pressure in the tires for a regular service was incorrect and software update did not fix the problem with the adaptive headlights. Apple car play still inoperable. for a regular service was incorrect and software update did not fix the problem with the adaptive headlights. Apple car play still inoperable. More

Nice people to work with. Concerned about my time schedule and my comfort while I wait. Concerned about my time schedule and my comfort while I wait. More