Mercedes-Benz of Hilton Head

Purchased last four cars at this dealership - very pleased. The service department is run very well - the employees strive for excellence in customer service. pleased. The service department is run very well - the employees strive for excellence in customer service. More

Mercedes Benz of Hilton Head is a beautiful facility, in every way. The service department provides quality and efficient service, with a courteous, friendly staff. I could not be more satisfied. every way. The service department provides quality and efficient service, with a courteous, friendly staff. I could not be more satisfied. More

My Service advisor Melissa was professional and accommodating. The dealership is clean with complementary refreshments. Lamont ensured my car was spotless. accommodating. The dealership is clean with complementary refreshments. Lamont ensured my car was spotless. More

From Thursday to Tuesday to change the battery only Monday I found the front camera was damaged and they were waiting for parts. The problem is that nobody informed. I called Monday to check the statu Monday I found the front camera was damaged and they were waiting for parts. The problem is that nobody informed. I called Monday to check the status and found out about the camera No car for me during this time. So, I was not happy. More

Excellent service; professional, friendly staff. Made the transition from my last vehicle to my new one easy as could be. Made the transition from my last vehicle to my new one easy as could be. More

Total rip off, got pictures that not belong to my car, highway robbery, Very dissatisfied with the quality of the car highway robbery, Very dissatisfied with the quality of the car More

Prompt and pleasant attention to my needs. The service was great and the staff met all of my needs in a short period of time. Thank you. The service was great and the staff met all of my needs in a short period of time. Thank you. More

I was met when I drove up, directed to pick up my loaner and they let me know any extras that needed to be performed….my car was ready that afternoon, serviced and cleaned… and they let me know any extras that needed to be performed….my car was ready that afternoon, serviced and cleaned… More

Very helpful, keep you informed every step of the way 👍 services were excellent. Thank you services were excellent. Thank you More

Always attentive, focused on each individual customer. Takes the extra time to answer questions, and adds information that a typical customer wouldn’t know to ask about. Special thanks to Service Adviso Takes the extra time to answer questions, and adds information that a typical customer wouldn’t know to ask about. Special thanks to Service Advisor Delano Bowens for getting me in quickly, and making sure all needed service was explained well, and done well. More