Mercedes-Benz of Hilton Head

The Service department is wonderful. I brought my 2006 SLK 280 in with multiple problems, and was kept informed bi-weekly from your excellent Service Advisor, Abigail Mitchell.. I brought my 2006 SLK 280 in with multiple problems, and was kept informed bi-weekly from your excellent Service Advisor, Abigail Mitchell.. More

Service work was incomplete, air pressure in the tires for a regular service was incorrect and software update did not fix the problem with the adaptive headlights. Apple car play still inoperable. for a regular service was incorrect and software update did not fix the problem with the adaptive headlights. Apple car play still inoperable. More

Nice people to work with. Concerned about my time schedule and my comfort while I wait. Concerned about my time schedule and my comfort while I wait. More

I appreciate Melissa’s effort to be certain all work was preformed as requested. The car was returned me cleaned inside and out like brand new. preformed as requested. The car was returned me cleaned inside and out like brand new. More

The customer service from the serivice department is amazing. Everyone is nice and very helpful. When I did not understand what was going wrong with my car it was broken down for me so I could understan amazing. Everyone is nice and very helpful. When I did not understand what was going wrong with my car it was broken down for me so I could understand. More

Always professional and great customer service. I would recommend this dealership to future customers. Thank you again I would recommend this dealership to future customers. Thank you again More

Courteous, efficient, reliable and professional in their service. Could not have had a better experience. service. Could not have had a better experience. More

I have been to a few dealerships and this one has been the best thus far. I took the shuttle to and from the dealership. I was transported by Patrick who was very kind and professional. I couldn’t believe the best thus far. I took the shuttle to and from the dealership. I was transported by Patrick who was very kind and professional. I couldn’t believe how kind and welcoming he was. My service provider was Brian he was also kind and very professional. More

The sales process was great with friendly professional and efficient help from the entire staff and management. and efficient help from the entire staff and management. More

Problem still exists. Car upon deceralation and acceleration continues to lose power and car rattles terribly. Car upon deceralation and acceleration continues to lose power and car rattles terribly. More