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Mercedes-Benz of Hilton Head

Bluffton, SC

4.5
467 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 467 reviews

November 11, 2023

Melissa was a great help in getting my car serviced. She is a very valued asset in todays non human service approach. More

by Wfburkewayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
November 07, 2023

Good results. All personne competent, professional and courteous. Will stick with MB and MB Hilton Head. More

by Gary Penrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Toff, Linde Heyward, Delano Bowens, Crystal Bennett, Roger Crews
November 07, 2023

Great service by very friendly and caring staff ! This is the best dealership to get your vehicle serviced More

by Zeako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa at service desk And Chris B at the sprinter shop, Delano Bowens
November 05, 2023

The dealership took in my towed car and managed to fit it in within 3 days. They provided detailed information in text and a call. They were very efficient and professional! I was pleased with the quick retu More

by ddririe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
November 03, 2023

Brian (my service rep) was awesome, kept me informed, explained everything needed. MB was able to get me in within a week (my Range Rover 1.5 months🙁). Thinking of purchasing another Mercedes More

by ghueler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
October 28, 2023

Everything was Great , from work to customer service everything was what I had hoped and it exceeded that More

by mikefwoods7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
October 23, 2023

Great people to do business with ! Very professional fairly priced very clean facilities and convenient! More

by jeff.sikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Toth , Delano Bowens, Marc Galassini
October 23, 2023

Delano the service representative assigned to me is arrogant, talks in one sentence condescending and it makes you wonder if he knows anything. Rather than stating details of the current status of the More

by L
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Bowens
October 21, 2023

Great customer service. Took care of my car w/o an appt. due to concerns of the issue, completing it same day so I can make it home, almost 3hrs away. More

by mrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
October 21, 2023

Very nice and courteous service managers. Work was done professionally and on time. Very pleased. More

by Geohaup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Saunders
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