Back

Mercedes-Benz of Hilton Head

Bluffton, SC

4.6
611 Reviews

155 Fording Island Road

Bluffton, SC

29910

Directions

By Type

Showing 611 reviews

February 01, 2025

Excellent customer service, communication, and professionalism!! My service agent was on point!! Very pleased all around!! More

by Quattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Feb 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

The dealership is clean, the staff is always helpful and they are all very professional. More

by pam.lutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Feb 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

First visit to dealership. They checked me in and provided a shuttle ride home. Followed up with a text .The car was ready and they again provided shuttle service the staff was More

by W4YR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Feb 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Very friendly, helpful, explain what is being done to the car. Delano and his service technicians are very thorough. Ally in the sales dept could not be more helpful and understanding. Possibly searching for More

by Janet Burns Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens, Allison Saunders
Feb 03, 2025 -

Mercedes-Benz of Hilton Head responded

Janet, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

The service at this dealership was outstanding as usual very prompt, professional, courteous, and happy. More

by dolo107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl. Michael Burns, Delano Bowens
Feb 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Top shelf service, professional, attentive, always personable. They do it right the 1st time. Thanks. More

by Jamescarrollsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Feb 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2025

I am so impressed with your dealership. I wish I would’ve been able to buy my car from you all, but you didn’t have the one I needed. Next time I will come your way. Your service is excelle More

by Annie’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Feb 01, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

My experience has been with service and they are excellent Delano Bowens and the service manager Chris are very professional and extremely helpful you might want to keep those two. More

by Gary Ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Delano Bowens
Dec 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi Gary, thank you for taking the time to leave a review for us at Mercedes-Benz of Hilton Head. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Staff goes out of their way to ensure customer needs are met. I will surely return here when it's time to get service again More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Dec 02, 2024 -

Mercedes-Benz of Hilton Head responded

Hi Bob, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2024

The service department is always so easy to work with. The advisors, especially Mr Howard who has helped me several times now, are so very nice. More

by kadair25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard , Linde Heyward, Delano Bowens
Dec 01, 2024 -

Mercedes-Benz of Hilton Head responded

Hello, thank you for your kind review; we are happy to pass along your comments to Howard here at Mercedes-Benz of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

...
14
...