Mercedes-Benz of Hilton Head
Bluffton, SC
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Everyone is very pleasant and helpful. I never get to see the technicians but they always get the job done! I am very satisfied with my service. I never get to see the technicians but they always get the job done! I am very satisfied with my service. More
Michael was extremely knowledgeable in regards to the problems and recalls on my GLC300 SUV. He kept me up to date on the progress of my service! problems and recalls on my GLC300 SUV. He kept me up to date on the progress of my service! More
Service was excellent- beyond excellent before, during and after sale. Nick our sales rep was outstanding as well as management and even front desk. They found me a quiet desk to work while sale was being and after sale. Nick our sales rep was outstanding as well as management and even front desk. They found me a quiet desk to work while sale was being closed, offered anything we needed. After sales service and communication was 10 out of 10. We bought from another luxury dealership last fall and we were highly disappointed with sales follow through as well as management and service department. Mercedes has been a shining star in comparison - we will continue to do business with this dealership as they have perfected the art of service and care! More
Great sales and service! Zack and crew very helpful in service. Enjoy doing business where you feel appreciated. Zack and crew very helpful in service. Enjoy doing business where you feel appreciated. More
I spent thousands of dollars to have my vehicle repaired as the engine light was on. After 2 service visits another shop believed the engine needs replaced. Incompetent. Also overpriced and I believe they f as the engine light was on. After 2 service visits another shop believed the engine needs replaced. Incompetent. Also overpriced and I believe they fabricate non-existent problems to inflate repair charges. More
The best service anyone can ask for. Especially the professionalism of Monica Vickers and Brian Johnson. I always get excellent service and hospitality Especially the professionalism of Monica Vickers and Brian Johnson. I always get excellent service and hospitality More
They did a great job of keeping me informed. I didn’t feel pressured or like they were trying to sell me additional services that I didn’t require. They earned my trust! I didn’t feel pressured or like they were trying to sell me additional services that I didn’t require. They earned my trust! More
Everyone was very helpful with the purchase of my new truck! The sales team was very helpful on ensuring I got the help I needed. truck! The sales team was very helpful on ensuring I got the help I needed. More
While on vacation I experienced an issue with my car which created a great deal of anxiety as I was set to drive home the next day. I want to thank the General Manager and his team for their kindness an which created a great deal of anxiety as I was set to drive home the next day. I want to thank the General Manager and his team for their kindness and going above and beyond to provide me great service. The team at MB of Hilton Head resolved my problem and I was able to get home safely and on schedule. I would highly recommend MB of Hilton Head to locals and visitors alike. I am thankful and grateful for the positive experience I had. More