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Mercedes-Benz of Hilton Head

Bluffton, SC

4.6
611 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 611 reviews

July 18, 2025

Great service and people especially Abigail who informative and knowledgeable. Getting us the loaner was very helpful. More

by Chet.Warchol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
July 17, 2025

Painless except for the cost of course. Angie was excellent and the loaner was very nice More

by Jtscreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Dixon
Jul 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

Hilton Head Mercedes was friendly, competent, and Jason Grisswold was very patient as I made my car choice. Thank you for a pleasant experience. More

by lynnsheppard2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Guzman. Product concierge/ excellent, Jason Griswold, Gabrielle Randazzo
Jul 18, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2025

Jason, the preowned manager was very helpful in finding me the card that I wanted. What was most impressive was Allison Saunders who has been the most stellar sales rep I have ever worked with! She truly c More

by Utyeu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Saunders, Jason Griswold, Gabrielle Randazzo
Jul 18, 2025 -

Mercedes-Benz of Hilton Head responded

Utyeu, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

Service employees are always courteous and knowledgeable. They are eager to help resolve any problems. More

by rayeieio0202
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail , Delano Bowens, Nicholas Field
Jul 17, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

Debbie is the absolute BEST in the service department. She was an amazing communicator with me the entire time.. More

by monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Jul 14, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Monica, thank you for your incredible review! We are thrilled to hear that Debbie provided exceptional service and communication during your visit. We're lucky to have such a dedicated team member. We hope to see you again soon!

July 10, 2025

They were outstanding. We were stranded on Hilton Head Island. They diagnosed the problem, overnighted the part, and fixed it in less than 24 hours. Michael Burn was so hel More

by btucker5945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burn
Jul 12, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 04, 2025

Excellent staff and service. Knowledgeable technicians. Excellent customer care. Comfortable customer lounge with refreshments whilst waiting. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns, Monica Vickers, Delano Bowens
Jul 07, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2025

Seamless process. I got an amazing deal which got me out of a lease two years early because I had already reached milage. Got into a better car and my lease payment we More

by Caherzog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Milewski
Jul 04, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We hope to see you soon!

July 03, 2025

Always friendly service and updates from all the staff. Appreciate the follow ups and having a loaner available. More

by lmadzy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard, Delano Bowens
Jul 05, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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