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Mercedes-Benz of Hilton Head
Bluffton, SC
511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 511 reviews
March 14, 2025
This dealership is very professional and knowledgeable always available to answer questions and is very courteous. always available to answer questions and is very courteous. More
by ian2bb
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
March 11, 2025
Called Friday evening. They got me in Tuesday morning. Serviced Sprinter and said if there were other issues to please call. Overall good job. They got me in Tuesday morning. Serviced Sprinter and said if there were other issues to please call. Overall good job. More
by raburch81
Employees Worked With
Delano Bowens
March 10, 2025
Very fast and friendly service. Robert Howard was polite and wonderful. The loaner car was beautiful and was tempting me to upgrade. Wonderful experience! Robert Howard was polite and wonderful. The loaner car was beautiful and was tempting me to upgrade. Wonderful experience! More
by Sknauss
Employees Worked With
Delano Bowens
March 05, 2025
Pre-arranged service call. Emailed list of issues and test drove car with technician. Issue acknowledged and parts ordered. Other questions being researched and answer pending. Emailed list of issues and test drove car with technician. Issue acknowledged and parts ordered. Other questions being researched and answer pending. Thanks. More
by mnmm
Employees Worked With
Abigail Mitchel
March 04, 2025
Working with Michael Burns service advisor is a pleasure! Michael explains in a clear and concise manner all steps of service- from diagnosis to options- to coverage. Michael is very responsive to inquiries Michael explains in a clear and concise manner all steps of service- from diagnosis to options- to coverage. Michael is very responsive to inquiries and very patient! More
by Jmoerler
Employees Worked With
Michael Burns
March 03, 2025
Great experience at this dealership. Robert was amazing! Communication was wonderful and wemt above and beyond to make coordination as ease as possible. Robert was amazing! Communication was wonderful and wemt above and beyond to make coordination as ease as possible. More
by Dogg040
Employees Worked With
Robert Howard
March 03, 2025
Even though there was a problem with the car, check engine light intermittently showing up, the experience was definitely positive, staff friendly, courteous and professional. Erica made an appointment engine light intermittently showing up, the experience was definitely positive, staff friendly, courteous and professional. Erica made an appointment to identify the source of the problem, the loaner car was waiting, I was in and out of the dealership within 10 minutes. The car, vacuumed and washed, and detailed report of work done, was brought back to my house by a very courteous, smiling driver. Thanks to all involved, I appreciate your great service! More
by Melania
Employees Worked With
Erica Bell, Daryl Harris
