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Mercedes-Benz of Hilton Head

Bluffton, SC

4.6
631 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 631 reviews

August 21, 2025

Delano Bowens is the best service advisor. Very knowledgeable, great customer service and follow through. More

by pproano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
August 19, 2025

Great service, communication and friendliness. Kept me abreast of service status, when car was done and provided simple, seamless check out process. More

by Jyablun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Ortiz, Delano Bowens
Aug 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2025

I had a tire going flat from a screw. As a long time client I called in to see if I could run it over. They were able to take care of it while I waited. Effortless professionalism. Hi More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
August 19, 2025

Quick and friendly service. Robert responds fast and keeps you up to date with the entire process. More

by lisamurraymann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
August 18, 2025

Great service with a personable touch! They made sure I was aware of their findings and recommendations More

by dockuda1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan, Delano Bowens
Aug 20, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2025

Outstanding service from Mercedes-Benz — efficient, seamless, and customer-focused. My vehicle was serviced to perfection and personally delivered to my home. Special recognition to Robert for his exce More

by Blanca Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert/ service
Aug 16, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Blanca, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 09, 2025

We always get outstanding and professional service. Delano is an excellent service rep and makes sure we are happy with their service. More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 11, 2025 -

Mercedes-Benz of Hilton Head responded

Hello Nancy, we're happy you found our staff Delano to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Quick service. Great representative in Robert and other people there. Pleasant and efficient. This is the first visit there that has been so well done. More

by scmontler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found Robert to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Very courteous, detail-oriented, and willing to provide explanation on the service work required. Excellent interior-exterior detail work performed! Our 2017 GLS-450 feels and looks like a brand new car More

by GLSHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2025

Enjoyable experience. Never had any issues with this dealership. Always professional and friendly. Have referred others to this dealership More

by elderfurman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 05, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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