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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.5
512 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 512 reviews

March 14, 2025

This dealership is very professional and knowledgeable always available to answer questions and is very courteous. More

by ian2bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
Report | Print
March 14, 2025

Quick, prompt, courteous service. Service advisor was very professional. I was pleased with the overall process More

by rbach86709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
March 13, 2025

All employees were very professional and friendly. They seemed genuinely concerned about ensuring my visit went as smoothly as possible. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
March 11, 2025

Called Friday evening. They got me in Tuesday morning. Serviced Sprinter and said if there were other issues to please call. Overall good job. More

by raburch81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
March 11, 2025

Excellent customer experience. Service was quick and on time. Also they are flexible and prepared. More

by mauryore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
Report | Print
March 10, 2025

Very fast and friendly service. Robert Howard was polite and wonderful. The loaner car was beautiful and was tempting me to upgrade. Wonderful experience! More

by Sknauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 13, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with Robert! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

Pre-arranged service call. Emailed list of issues and test drove car with technician. Issue acknowledged and parts ordered. Other questions being researched and answer pending. More

by mnmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Mitchel
Report | Print
Mar 09, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2025

Very professional and were able to provide a loaner. Work schedule took a bit longer than estimated More

by hleewill1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 09, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2025

Working with Michael Burns service advisor is a pleasure! Michael explains in a clear and concise manner all steps of service- from diagnosis to options- to coverage. Michael is very responsive to inquiries More

by Jmoerler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns
Report | Print
Mar 09, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

Great experience at this dealership. Robert was amazing! Communication was wonderful and wemt above and beyond to make coordination as ease as possible. More

by Dogg040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Report | Print
Mar 08, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We hope you have a great day!

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