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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews
Call Service Center (702) 485-3000

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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February 06, 2022

Just brought our GLE 350 in for the service. What an awesome experience! Chad was so great to deal with. He is very cool and was very patient. Kudos to Chad and the staff. Makes me want to sell my other More

by Frankcaito57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Mercedes-Benz of Henderson responded

Hello Frankcaito57! Thank you for bringing your beautiful GLE350 in for service! We are so pleased to hear your experience with Chad went well. We look forward to working with you again next time! Best, Your friends and family at Mercedes-Benz of Henderson

February 02, 2022

I like the knowledge and experience Will Bane has especially with my older 1998 CL500. Great Job!!! More

by coreyb21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2022 -

Mercedes-Benz of Henderson responded

Hello Corey! Thank you for bringing your beautiful 1998 CL500 in for service! We are pleased to hear that Will was able to provide excellent service for you. We look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

January 27, 2022

Service advisor Blake was awesome. Took care of me and answer all the questions I had. Thank you. More

by Mike S
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2022 -

Mercedes-Benz of Henderson responded

Hello Mike! Thank you for coming in and working with Blake and the team. We are pleased to hear you had an amazing experience and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

January 26, 2022

This dealership is trustworthy and very professional with its clients. I always bring my car here and receive excellent service. More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2022 -

Mercedes-Benz of Henderson responded

Hello Melinda, We appreciate you taking the time to share your feedback and are grateful for your 5-star review! Our team at Mercedes-Benz of Henderson strive to be the most trustworthy, knowledgeable, and professional when it comes to our vehicles and amazing guests. We hope to keep providing the best experiences and servicing when you visit us! We are grateful for your business and we look forward to serving you for many years to come. Warm wishes, Your Friends and Family at Mercedes-Benz of Henderson

January 26, 2022

Dave Leslie our service advisor is truly outstanding. We have a fleet of vehicles and quick reliable service is key to our buisness Dave delivers on this time and time again. Add to that a great sense of hu More

by SeanKane702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2022 -

Mercedes-Benz of Henderson responded

Hello Sean! Thank you for such an amazing review for Dave! It sounds like he definitely earned that 5 stars. We are so happy to hear you've always had an amazing experience with him. We strive to always deliver the best and it sounds like he is keeping up with that! We look forward to working with you again when you need service. Best, Your friends and family at Mercedes-Benz of Henderson

January 26, 2022

Absolute great customer service from Dave Leslie and everyone at the dealership! Recommend them 1000%!!! More

by louisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2022 -

Mercedes-Benz of Henderson responded

Hello Louisa! Thank you so much for coming in for service and working with Dave and the team! We are pleased to hear your experience went well and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

January 25, 2022

Great Service Advisor, Will Bane. A great dealership for service. I never have a problem when I bring my car in. More

by michaellevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Mercedes-Benz of Henderson responded

Hello Michael! Thank you for coming in for service and working with Will! We are pleased to hear you've had a great experience every time and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

January 09, 2022

Service staff are amazing! Going above and beyond and delivering my car where it is convenient for me. More

by Charm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Mercedes-Benz of Henderson responded

Hello Charm! Thank you for coming in for service and working with our team. We are so glad we were able to accommodate for you and make everything easy for you! We look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

January 07, 2022

excellent service the best but and excellent attention but the price too expensive for a commercial ben More

by carlos anton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Mercedes-Benz of Henderson responded

Hello Carlos, Thank you for your helpful insight as we will continue to do our very best to offer competitive pricing with in our market to ensure you receive the most valuable service. We look forward to providing you the same great service experience again at your next scheduled visit! Please always feel welcome to contact us. Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

January 02, 2022

I have been going to Mercedes Benz of Henderson for 4 years Eric is my service advisor, He is the best of best. Honest, trust worthy, and extremely knowledgeable. I have recommended Mercedes Benz of He More

by mail.mrsavoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Mercedes-Benz of Henderson responded

Hello! Thank you for being a loyal guest for 4 years! We are so happy Erik and the team have been able to provide excellent service all these times. We look forward to serving you again. Best, Your friends and family at Mercedes-Benz of Henderson

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