Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
Henderson, NV
719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center
amazing experience Zain is very honest and he did not pressure us to do the service. He give us an option and time but when we decided to do the service he even give us Zain is very honest and he did not pressure us to do the service. He give us an option and time but when we decided to do the service he even give us a discount . He even give us a shuttle ride to go home while service is being done and called me when it's ready. Zain did above and beyond service . I would recommend the service from this dealership in the future. More
Needed work on convertible top problems. Friendly, helpful, and concerned with my service needs and the fact that I was from out of state and needed repairs completed quickly. Had to leave c Friendly, helpful, and concerned with my service needs and the fact that I was from out of state and needed repairs completed quickly. Had to leave car there for work for 2 days, Robert set me up with a rental till work was completed. Stayed in touch with me to update progress. More
GLK350 Service appointment made with Pablo Rodriquez, was notified, reconfirmed, e-mailed, phoned, etc. I was early, Dustin Dapkus was prepared for my GLK250, know appointment made with Pablo Rodriquez, was notified, reconfirmed, e-mailed, phoned, etc. I was early, Dustin Dapkus was prepared for my GLK250, knows the car, (and me) knows I like certain things, certain ways, (I can be a pain) his team of professionals do there jobs well, and I know Mr Dapkus can be a pain as well, The results show their dedication to the profession. Thanks More
Randy Parks I had a good experience with MB Henderson. I needed a new set of tires and the job was done quickly and my car was returned as good as new. I'll defin I had a good experience with MB Henderson. I needed a new set of tires and the job was done quickly and my car was returned as good as new. I'll definitely continue to service my cars there. More
Professional Service Robert Barrera and his team bent over backwards to provide exceptional service when I called early one morning once I realized I have service due in l Robert Barrera and his team bent over backwards to provide exceptional service when I called early one morning once I realized I have service due in less than 30 days. We have to travel over 120 miles to get our 2013 E350 serviced and happened to be in the Henderson area. On very short notice Mr. Barrera made sure first class service was provided. More
Super service Work done on time as promised to perfection. Car had a broken Windshield I left the car for repair as I was out of town and the salesman went out of h Work done on time as promised to perfection. Car had a broken Windshield I left the car for repair as I was out of town and the salesman went out of his way to have me picked up after hours to get my car that was fixed while was gone now that's service with a smile. More
Great Service & Management I would like to say the service managers knowledge and help was flawless. Gus Hoppel and Don really handled our vehicle issues with the best service w I would like to say the service managers knowledge and help was flawless. Gus Hoppel and Don really handled our vehicle issues with the best service we could have asked for. We will continue to use MBH for all of our servicing and and future car purchases. More
Service plan B Jason Doyle. The best. Always takes care of me like I'm his only client. Thanks for always taking exceptional care of me and my Mercedes C300. Jason Doyle. The best. Always takes care of me like I'm his only client. Thanks for always taking exceptional care of me and my Mercedes C300. More
Exceptional! From the time you pull up there is always a friendly face there to help. Robert Barrera is always professional and respectful of my time. And I didn't From the time you pull up there is always a friendly face there to help. Robert Barrera is always professional and respectful of my time. And I didn't even mind waiting in your Cafe! More
OUTSTANDING CUSTOMER SERVICE !! I LOVE MY SERVICE TECH ZAIN. HE WAS VERY KNOWLEDGABLE AND TOOK GREAT CARE OF ME AND MY BENZ. HE LET ME KNOW EXACTLY WHAT WAS NEEDED, THE COST AND IF I I LOVE MY SERVICE TECH ZAIN. HE WAS VERY KNOWLEDGABLE AND TOOK GREAT CARE OF ME AND MY BENZ. HE LET ME KNOW EXACTLY WHAT WAS NEEDED, THE COST AND IF IT WAS COVERED UNDER MY WARRANTY, HE ALSO MADE SURE THAT I WAS SERVICED IN A TIMELY MANNER. GREAT CUSTOMER SERVICE! More