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Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

Henderson, NV

4.8
719 Reviews

719 Reviews of Mercedes-Benz of Henderson - A Fletcher Jones Company - Service Center

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August 05, 2022

If you need service at Mercedes of Henderson please see Blake Alverez great addition to Mercedes. More

by Onthejob501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

My service advisor Erik Rudd is Amazing! He always goes above and beyond to deliver 5 Star service, every time! I always know I am in good hands, and my car is well taken care of. I drive 3 More

by Jen Gesick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Henderson responded

Hi Jen, It’s really rewarding hearing that Erik was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the best, Your Friends and Family at Mercedes-Benz of Henderson

July 29, 2022

Dave is always on top of his stuff. If there are any hold ups he's quick with a response and eta of anything being completed. More

by sfmddispatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Dave! Thank you for the opportunity to serve you! Best wishes, Kimberlee Camargo Reputation and Brand Ambassador

July 27, 2022

In the five+ years of owning my latest Mercedes Benz, and in selecting MB service in Las Vegas, I've realized that no one exceeds the ability and courtesy of Will Bane. I believe the service support I've co More

by sjplasnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Mercedes-Benz of Henderson responded

Hi sjplasnv, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Regards, Your Friends and Family at Mercedes-Benz of Henderson

July 25, 2022

I have been a client of Service Advisor, Blake Alvarez, now going on two years, and I feel very comfortable working with him regarding maintenance or repair of my C300 convertible. He's very responsive on More

by Arnie
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Mercedes-Benz of Henderson responded

Hello Arnie, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Blake delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2022

As the owner of a small fleet of sprinters, I have worked with many Mercedes service managers through the west. Dave is by far the most responsive & professional, and helpful I have worked with. More

by trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of Henderson responded

Hello Trevor, We are so pleased to hear about the consistent and excellent service Dave has provided you during your service visits! Thank you so much for taking the time to share your feedback with us. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Henderson

May 18, 2022

Dave is a great asset to my business. Keeps my vehicles on the road and is always a pleasure to deal with. Hands down best service advisor I deal with. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Henderson responded

Hello Andy, Thank you so much for taking the time to acknowledge Dave and the excellent service he has provided you! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

May 18, 2022

Dave and his team are always the best to deal with, and knowledgeable in all things pertaining to the Sprinter Van. More

by Andrew Fulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Henderson responded

Hello Andrew, Thank you so much for taking the time to acknowledge Dave and the excellent service he has provided you! Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Henderson

May 18, 2022

Dave is amazing! He’s super friendly and always does everything he can to help get us back on the road! I wouldn’t go anywhere else especially with the amazing custom More

by Alex Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Henderson responded

Hi Alex, We are so pleased to hear about the outstanding service Dave has provided you! We will be sure to pass along the kind compliments and gratitude! We hope to see you again during your next service interval! Take care, Your friends and family at Mercedes-Benz of Henderson

May 18, 2022

Dave is best of best always in town and appreciate his attention and professional supports with his team More

by haeyoungchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Henderson responded

Hello Haeyoung, Thank you so much for sharing your experience with us! We are pleased to hear about your recent service visit with Dave! Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friend and family at Mercedes-Benz of Henderson

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